Published by Family360

Report an issue with 0mg.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with 0mg: Switch to generic/non-branded drug substitute?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Family360 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

0mg Customer Insights

1. Hopeless appdoes not permit exit after opening the app.. it needs to be force stop in order to exitI remember it used to be good at its early days but i tried using it and felt useless..Waste of time, improve databaseapp is not workingit keeps searching and searching and searching with no results on results pageWorst app ever Don't installNot working for me.

2. Unable to order phone in online sale even after having it in the cart.

3. As soon as the sale is on all phones are gone eithin 15 sec.

4. If a person is able to get it in the cart it should be locked for some sec.

5. Not user friendly.This App took 3 hours to just install.

6. Every other site gives that.Not getting it at all.

7. at least give some time to check out.

8. Medicine is registered or not.

9. After installing it never worked.

10. No 'Buy' sign, nothing is there.

11. Poor app.

Steps to Troubleshoot & Fix 0mg Issues

1. Fix 0mg Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 0mg: Restarting the app will resolve most errors.
  2. Update the 0mg App. Here is how:
    1. On Android goto PlayStore » Search for "0mg" » Open 0mg: Switch to generic/non-branded drug substitute » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 0mg » click "UPDATE".
  3. Clear 0mg: Switch to generic/non-branded drug substitute app cache: Clearing cached data will force your app to retrieve the latest data directly from 0mg servers.
    1. On Android, goto Settings » Apps » Select "0mg: Switch to generic/non-branded drug substitute" » click Storage » click "Clear Cache".
  4. Check 0mg app permissions. If any of these permissions required to use your device's features are disenabled, 0mg might not work.
  5. Uninstall and reinstall 0mg. If nothing else has worked, completely uninstall 0mg then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 0mg not working


2. Fix 0mg Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 0mg be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 0mg not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 0mg may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer