Contact WaterBy Customer Service

Why should I report an Issue with WaterBy: Water Drink Reminder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Playcus LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But there has been a lot of ads so I haven't been able to add my cups of water or well it has been harder to add them and sometimes it say "an error has been encountered" and then finally sometimes when I try and go into the app it says "this app has an error please try again later" then it won let me back inIt's a good app for reminding you to drink water and to track how much you drink, however, I'd suggest adding an option to input for weightloss :) I haven't experienced the problem of being forced to use Facebook or any other kind of social media.

2. How come I don't weigh myself at regular intervals to show progress? How come I don't answer a "how do you feel from 1-10" at intervals? If I drink my water even a minute before the timer, it does not record that as fulfilling the next scheduled drink, it wants me to do it again.

3. For example, Edit needs to allow me to set the number of (8 oz ) glasses I need to drink that day! Plus, I'm not liking the military time as the default where you have to keep putting in the regular time.

4. Your list of reminder times should allow me MY time choice in the editor as it is limited! That said, it's not all bad, I like that it reminds me to drink more.I love this app I really do but it is so frustrating when a whole page pops up with a massive advertisement saying drink.

5. Sometimes clicking on the task bar it still doesn't go away until I click on it a second time which presents as a 3rd drink water.

6. If you select the application to not show notifications because of the sound, there will not be popup notifications at all and, then, you forget to drink water.

7. All I would like is for the app to send me notifications or emails or texts (be great if you could choose) on when to drink water...and NOTHING else.

8. Many app send notifications constantly to get you to use them for ad revenue and I don't want another one of those.I would give 5 stars If, this app would display the actual number of glasses I have yet to drink, as soon as I log in.

9. Why doesn't the timer just reset whenever I drink and click that I did it? I don't really need an app to tell me to take a drink 1x per hour.

10. Good for tracking when and how much you drink, but is that all it does? The advertisement that lured me in seemed like a complete tracking system.

11. Its sad that i have to set a reminder to drink water.

1. Fix WaterBy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WaterBy: Restarting the app will resolve most errors.
2. Update the WaterBy App. Here is how:
   1. On Android goto PlayStore » Search for "WaterBy" » Open WaterBy: Water Drink Reminder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WaterBy » click "UPDATE".
3. Clear WaterBy: Water Drink Reminder app cache: Clearing cached data will force your app to retrieve the latest data directly from WaterBy servers.
   1. On Android, goto Settings » Apps » Select "WaterBy: Water Drink Reminder" » click Storage » click "Clear Cache".
4. Check WaterBy app permissions. If any of these permissions required to use your device's features are disenabled, WaterBy might not work.
5. Uninstall and reinstall WaterBy. If nothing else has worked, completely uninstall WaterBy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WaterBy not working

2. Fix WaterBy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WaterBy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WaterBy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WaterBy may not be able to connect to the Internet when running in the background.