Published by Philipp Kreicarek on May 31, 2024

Report an issue with KnowDrugs Drug Checking.
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Why should I report an Issue with KnowDrugs Drug Checking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Philipp Kreicarek to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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KnowDrugs Drug Checking Customer Insights

1. Also no link to WEDINOS?! WutOk, Hi! First off, This app is just fantastic! I can always watch out where the closest drug use has been taken! I love the chemistry part and the added information of the drug! I am actually really interested in drugs (Of course I won't take any) and how it affects you mentally.

2. Since now it might slowly be the stage where people always take drugs, I will always have a cautious eye!This app is a FANTASTIC resource for ppl using or abusing any chemical substances, and meets ppl where they are.

3. I'm using a sony xperia xz1 running android 9 if thats useful :)Useful app, one piece of important information You could include is the difference in doses through different delivery methods.

4. It is written for real people in real life, including how to take care of someone having a horror trip, CPR steps, and even a button that says "call ambulance".

5. Gives unprompted and unwanted notifications, imagine you're showing somebody your phone who doesn't know about your drug habits and a notification pops up.

6. Can't vouch for accuracy bc it's too far away but if credible it could be a great resource for many many people and could help lessen stigmas by even existing.

7. Edit: just noticed you have for some substances already, would be great to see that expanded.I've explained the multitude of issues that I've come into contact with when using this app so hopefully they'll take my advice.

8. It's just begun however so I'll add an extra star for that, plus I'm hoping to help them with the information put out and essentially give them the info that is needed while they program it because this app is /really/ needed in this day and age.

9. I maintain there should only be opt-in notifications, it's as simple as prompting the user when they first launch the application.I honestly think this is a great app.

10. rid of these two things and the crown is your, m8Great, great app, my go to for drug research.

11. Also, it would be cool if you could go to the Substances tab and click on a substance that has a drop down on all drugs affiliated.

Steps to Troubleshoot & Fix KnowDrugs Drug Checking Issues

1. Fix KnowDrugs Drug Checking Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KnowDrugs Drug Checking: Restarting the app will resolve most errors.
  2. Update the KnowDrugs Drug Checking App. Here is how:
    1. On Android goto PlayStore » Search for "KnowDrugs Drug Checking" » Open KnowDrugs Drug Checking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KnowDrugs Drug Checking » click "UPDATE".
  3. Clear KnowDrugs Drug Checking app cache: Clearing cached data will force your app to retrieve the latest data directly from KnowDrugs Drug Checking servers.
    1. On Android, goto Settings » Apps » Select "KnowDrugs Drug Checking" » click Storage » click "Clear Cache".
  4. Check KnowDrugs Drug Checking app permissions. If any of these permissions required to use your device's features are disenabled, KnowDrugs Drug Checking might not work.
  5. Uninstall and reinstall KnowDrugs Drug Checking. If nothing else has worked, completely uninstall KnowDrugs Drug Checking then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KnowDrugs Drug Checking not working


2. Fix KnowDrugs Drug Checking Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KnowDrugs Drug Checking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KnowDrugs Drug Checking not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KnowDrugs Drug Checking may not be able to connect to the Internet when running in the background.

Reported Issues