Contact Ola Money Customer Service

Why should I report an Issue with Ola Money - Wallet payments?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ola to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The joy of paying for your OlaCabs rides with Ola Money wallet can be experienced at many more places like IRCTC, BookMyShow, eBay, Quikr, Yatra, Goibibo, Cleatrip, Dominos, Cafe Coffee Day, Runnr and Mumbai Metro with just one touch!

2. India’s easiest, fastest and safest - Ola Money wallet is here with all new user experience and one tap access to all your daily needs.

3. Ola Money wallet can be recharged via Credit Card, Debit Card, and Net Banking.

4. You can do prepaid mobile recharges, pay your postpaid mobile bills, electricity bills, gas bills and also pay at several stores with just one click.

5. And this is just the beginning as we will keep bringing more and more merchants where you can use your Ola Money.

6. For any queries, write to care@zipcash. in, We will get back to you soon!

1. I have added money into the wallet and I cannot use it or withdraw it! Asked helped at their email team, but no! They are taking forever to resolve the issue and my money is stuck in the wallet !!! Its been almost 2 months and still the issue has not been resolved !! Basically a pretty useless app that does not allow you to use your own bloody money!!!I have done the payment of Ola postpaid, still not able to use it as it's showing an error.

2. After you add money in wallet you can't do any transaction with it your money got stucked in their wallet.Can't use the added money anywhere, ola rides, wherever, can't use it.. There is no option for kyc.. What's the **** of adding money in wallet.... No proper support... Just bot replies... Adding money to wallet to problem... But using our money.. Not possible there's a scam behind thisThere seems to be some problem, This is an error code.

3. I have to pay cash instead of having money in my wallet.

4. In reality ola is holding on to people's money and looks like they have no intention to pay.

5. When transferring money, it gives error subAccount blocked.

6. Not able to use wallet balance anywhere i.e. bill payment, gift card purchase or on any merchant site.

7. All their systems are working properly when it comes to accepting money.

8. Even after having ola money, every time I have to pay with cash.

9. I have my money stuck there, can't use it.

10. It is designed to suck your money.

11. But when you add money, it accepts with all hands.

1. Fix Ola Money Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ola Money: Restarting the app will resolve most errors.
2. Update the Ola Money App. Here is how:
   1. On Android goto PlayStore » Search for "Ola Money" » Open Ola Money - Wallet payments » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ola Money » click "UPDATE".
3. Clear Ola Money - Wallet payments app cache: Clearing cached data will force your app to retrieve the latest data directly from Ola Money servers.
   1. On Android, goto Settings » Apps » Select "Ola Money - Wallet payments" » click Storage » click "Clear Cache".
4. Check Ola Money app permissions. If any of these permissions required to use your device's features are disenabled, Ola Money might not work.
5. Uninstall and reinstall Ola Money. If nothing else has worked, completely uninstall Ola Money then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ola Money not working

2. Fix Ola Money Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ola Money be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ola Money not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ola Money may not be able to connect to the Internet when running in the background.