Published by Coca-Cola Credit Union on Jun 13, 2024

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Why should I report an Issue with Coca-Cola CU?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Coca-Cola Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Coca-Cola CU

1. Coca-cola’s new mobile banking allows you to stay connected to your accounts on the go!

2. Check balances, view transaction history, transfer funds, deposit checks, pay bills, manage cards and more!

Coca-Cola CU Customer Insights

1. It should work then.Says i need to update app as the one im using is outdated and not supported, but the update isnt available.Provides fast, secure access to accounts and services.Not enough time spent while visiting a COCA-COLA Co.

2. Y'all gotta do better🤦🏾If it says update and it's not showing an update available.

3. So the use has a low carb for being a useful reason to have Cola ATM account.Awesome app for the most awesome credit union.

4. No stars.It was messing up, and saying the app isn't supported.

5. Customer service terrible.

6. They wont help and they get smart with you on the phone.

7. User not found when trying to log in.

8. I deleted and re-downloaded and now its working.

9. Terrible.

10. Uninstalle the app completely, then reinstall it.

Steps to Troubleshoot & Fix Coca-Cola CU Issues

1. Fix Coca-Cola CU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Coca-Cola CU: Restarting the app will resolve most errors.
  2. Update the Coca-Cola CU App. Here is how:
    1. On Android goto PlayStore » Search for "Coca-Cola CU" » Open Coca-Cola CU » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coca-Cola CU » click "UPDATE".
  3. Clear Coca-Cola CU app cache: Clearing cached data will force your app to retrieve the latest data directly from Coca-Cola CU servers.
    1. On Android, goto Settings » Apps » Select "Coca-Cola CU" » click Storage » click "Clear Cache".
  4. Check Coca-Cola CU app permissions. If any of these permissions required to use your device's features are disenabled, Coca-Cola CU might not work.
  5. Uninstall and reinstall Coca-Cola CU. If nothing else has worked, completely uninstall Coca-Cola CU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Coca-Cola CU not working


2. Fix Coca-Cola CU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Coca-Cola CU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Coca-Cola CU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Coca-Cola CU may not be able to connect to the Internet when running in the background.

Reported Issues