Published by CoinCola Limited on Mar 4, 2024

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Why should I report an Issue with CoinCola - Bitcoin Trading?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CoinCola Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CoinCola - Bitcoin Trading

1. CoinCola provides fast and easy-to-use cryptocurrency trading services at low fees, plus a secure wallet to store your assets.

2. CoinCola supports buying and selling bitcoin with amazon gift CARDS, iTunes gift CARDS, Steam gift CARDS, Google Play gift CARDS, walmart gift CARDS, etc.

3. CoinCola for Android is suitable for both new and experienced traders and has been designed from the ground up to provide the best cryptocurrency trading experience on mobile.

4. Expand your portfolio by trading one digital currency for another at the CoinCola cryptocurrency exchange.

5. Buy and sell bitcoin, ethereum and other cryptocurrencies using your local fiat currency at the CoinCola OTC (over-the-counter) marketplace.

6. Fast and easy-to-use trading services in one integrated platform.

7. Our competitive trading fees and exchange rates help your investments go further.

8. Our integrated platform offers both OTC trading and crypto-to-crypto pair trading.

9. Our team uses bank-level encryption, cold storage and SSL for the highest level of security.

10. Our dedicated support team is available via email or 247 live chat.

11. Trade instantly and manage your account on the move.

CoinCola Customer Insights

1. Same issue as 70% of the comments have 🤷DO NOT DO BUSINESS W THESE PPL ! I WAS BUYING BTC W A NIKE GIFT CARD, AFTER GIVING THE INFO TO ONE OF THEIR SELLERS, HE TOOK THE BAL OFF THE CARD BUT DIDN'T GIVE ME THE BITCOIN, I CONTACTED SUPPORT AND THEY TOLD ME I HAVE TO MAKE ANOTHER TRANSACTION W SAME SELLER ! THEY CONDONE STEALING AND PROBABLY ARE PART OF IT BECAUSE THEY DO SO LITTLE TO HELP ! NEEDLESS TO SAY, I CONTACTED A LAWYER! GOING on two weeks n they still did nothing theives see u in courtfast and reliable serviceI enjoy trading my crypto and gift cards on coincola because everything is fast and smooth 😎Great platform, effortless transactions.

2. The App was working very fine before you people Change the version to a new Method, can't even logging, stress , Coincola you need to do something, set everything in a precious way , stress is beginning to come stop it thank youPoor APP.

3. *gave up * I am a verified customer in almost all the exchange apps hereTried this app for 2 seconds.... couldn't sign up because it won't verify.

4. And I tried contacting the customer just to discover that no customer is online and also I was not able to create a ticket.

5. This is somehow looking like a scam app.I love the features of your app, but please kindly make dark mode available for someone like us.

6. 2 showing the last seen or the last time the seller was available.

7. Fix your app mess and stop wasting our time😡😡😡😡Very poor verification process system.

8. After Scanning, it just got stucked without moving to the review page... And you honestly think nothing is wrong with your app, where 80% of the people here are on the same stage.

9. Can't even pass the Face Verification... You guys are not ready for business.

10. And if you use their mobile app the face identification somehow always says the face doesn't match with the data.

11. Help change the theme, day mode/ night mode 4.

Steps to Troubleshoot & Fix CoinCola Issues

1. Fix CoinCola Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart CoinCola: Restarting the app will resolve most errors.
  2. Update the CoinCola App. Here is how:
    1. On Android goto PlayStore » Search for "CoinCola" » Open CoinCola - Bitcoin Trading » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoinCola » click "UPDATE".
  3. Clear CoinCola - Bitcoin Trading app cache: Clearing cached data will force your app to retrieve the latest data directly from CoinCola servers.
    1. On Android, goto Settings » Apps » Select "CoinCola - Bitcoin Trading" » click Storage » click "Clear Cache".
  4. Check CoinCola app permissions. If any of these permissions required to use your device's features are disenabled, CoinCola might not work.
  5. Uninstall and reinstall CoinCola. If nothing else has worked, completely uninstall CoinCola then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CoinCola not working

2. Fix CoinCola Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make CoinCola be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CoinCola not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CoinCola may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I wish for my account to be deleted, because I created it erroneously. Thank you.

    — by 1 year ago