Published by Afro International on Oct 18, 2024

Report an issue with Afro Money Transfer.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Afro Money Transfer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Afro International to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Afro Money Transfer

1. Send money with Afro International through your Debit or Credit card to make a money transfer to relatives and friends right from your mobile device.

2. Send money to friends and track money transfers using the Afro International app, and feel confident that your transaction will always go smoothly.

3. The Afro International mobile app has everything you need to send money and track money transfers quickly and easily.

4. The power to send money quickly and easily is in your pocket with the Afro International mobile app.

5. We use the most up-to-date exchange rates to make sure your money goes further.

6. Download today and move your money better!

Afro Money Transfer Customer Insights

1. Useless app, always difficult to send ,tells you to call customer service, but no helpBefore it was ok but now it is bad, I send money once, second time will say I have exceeded the amount I am allowed to send, you try to contact the number they say you should ring if you need to send more money, it is a nightmare because I have never been able to get hold of anyone on that number, it is even worse if you need to send the money for something very urgent.There service is good, just that i wasn't aware that an email was send to me to upload my proof of identity and that what caused the delay.

2. Keep it upThis is assiatu the app is good reliable and easy to send at first i was scared to send money through on line but now am well confident its make my life easy and the rate is good the only issue i detect in the app when u want to make amendment the recipient name there is nowhere to do it the only way is to call them or email please update otherwise i am currently recommending my sisters to register .Its a great and fantastic app.

3. Its fast and accurate too.Very easy to use i choose afrointernationalThey have met my requirements,also very patient with me in going through all the steps,such a wonderful app,its easier to use..Lowest cost I found, dependable, great service, for years! Thank you Afro International for what you do!I love it.

4. Its simple, easy and convenient to send money.

5. I was pleased with the service i received from afro money transfer or afro International.I am very impressed with this app.

6. The only issue is the commission sending small amounts of money is high.

7. No need to travel to a store to transact business with an agent.

8. Very straightforward and easy to use.

9. And besides, the exchange rate is better.

10. Apart from that it is convenient for me.

Steps to Troubleshoot & Fix Afro Money Transfer Issues

1. Fix Afro Money Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Afro Money Transfer: Restarting the app will resolve most errors.
  2. Update the Afro Money Transfer App. Here is how:
    1. On Android goto PlayStore » Search for "Afro Money Transfer" » Open Afro Money Transfer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Afro Money Transfer » click "UPDATE".
  3. Clear Afro Money Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from Afro Money Transfer servers.
    1. On Android, goto Settings » Apps » Select "Afro Money Transfer" » click Storage » click "Clear Cache".
  4. Check Afro Money Transfer app permissions. If any of these permissions required to use your device's features are disenabled, Afro Money Transfer might not work.
  5. Uninstall and reinstall Afro Money Transfer. If nothing else has worked, completely uninstall Afro Money Transfer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Afro Money Transfer not working


2. Fix Afro Money Transfer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Afro Money Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Afro Money Transfer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Afro Money Transfer may not be able to connect to the Internet when running in the background.

Reported Issues