contact HelloMoney by AUB

Contact HelloMoney by AUB

Published by Asia United Bank
Updated: Feb 24, 2023



Report an issue with HelloMoney.
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Why should I report an Issue with HelloMoney by AUB?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Asia United Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



HelloMoney by AUB Features and Description

HelloMoney is Asia United Bank’s eWallet app. It is especially made for Filipinos to provide an easy access to digital financial services that is secure, fast and efficient. Say Hello to a Worry-Free Life! ✓ Say goodbye to long lines when you go online! OPEN a prepaid bank account without the need to go to a physical branch. ✓ Download the HelloMoney app, REGISTER by providing the required information, take a short video and submit a valid ID. Having an ewallet is as easy as 1-2-3! ✓ NO initial deposit, NO maintaining balance required, NO dormancy charges. With AUB’s HelloMoney, you can manage your funds conveniently, anytime, anywhere! ✓ TRANSFER FUNDS to other banks and ewallets, real time via InstaPay. ✓ GENERATE and SEND your own QR PH code to your friends to receive funds seamlessly without typing your account numbers. ✓ CASH IN or top up via 711 branches nationwide. ✓ Send money to your loved ones via PERA PADALA through our cash out partners (Cebuana Lhuiller, Palawan, LBC Express, M. Lhuiller and AUB branches) ✓ Buy PREPAID LOAD (Globe, Smart, Sun, PLDT, Meralco, DITO) ✓ Pay BILLS for electricity, credit cards, tuition fees, and other utilities. ✓ SCAN TO PAY via QR code at any QR PH P2M merchant nationwide. ✓ Enjoy shopping online to over a million sites using HelloMoney Virtual Mastercard ✓ Pair your account with an optional HelloMoney ATM card to withdraw your money from BancNet ATMs or swipe to pay via POS terminals.

contact HelloMoney by AUB image 2   contact HelloMoney by AUB image 2

Troubleshoot and Solve Common HelloMoney Issues


How to Fix HelloMoney Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:


To resolve these issues with HelloMoney, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if HelloMoney is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter HelloMoney user reports here >>. If other users are reporting that HelloMoney is down, you'll need to wait until HelloMoney itself fixes the issue.

  2. Clear HelloMoney app cache: Clearing cached data will force.....

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Delete my hello money this is may ref number: HMAP230203002421757 delete this becouse i cant open it i want to creat a new one i need hello money accout as soon as possible i need hellomoney account becouse i cant claim may salary.

    — by Donald Mirasol Magayon 1 week ago


  • was returned

    — by JOE MARCO 3 weeks ago


  • Pwedw po mag delete ng account sa Hellomoney apps? Wala po kasing detils na nakalagay at di ko po ma edit gagawa nalang po ako ng bago para makapag pasa sa employer ko po thak you

    — by MARY ROSE NEBRIL FUENTES 1 month ago


  • How do I delete my hello money account?

    — by Jepard A. Simene 2 months ago


  • Please help me to delete my account because i can't open it then i will create new one for my payroll

    — by Bobby Rivera 7 months ago





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