Contact OKX Customer Service

Why should I report an Issue with OKX: Buy Bitcoin BTC & Crypto?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of OKEX MALTA LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Earn income on your digital assets, bitcoin (BTC) and cryptocurrencies. ● Every dollar in customer deposits is backed by a dollar in assets (1:1 reserve ratio) so your money is always available. ● Online and offline crypto storage systems with multiple backups and multisig protection means multiple signatures required to transfer cryptocurrency assets. ● On-chain crypto wallet holdings are public, so you can confirm all deposits are backed by digital assets on a 1:1 reserve ratio. ● Analyze blockchain networks and tokens for security and risk assessment with Certik, a leading security-focused ranking platform for blockchain protocols and DeFi projects. ● Thousands of spot trading asset opportunities in one app. ● Competitive tight spreads with low, transparent fees. ● Analyse the markets with detailed technical analysis tools, advanced live order books, and pro-trader charting tools, all powered by TradingView. ● Smart trading with algorithms and AI to analyze and automate your trading strategies.

2. Deep liquidity at speed for the best bitcoin (BTC) and crypto prices on the market, quoted in milliseconds, 24/7. ● Buy and sell bitcoin (BTC) and crypto in just a few taps. ● Easy token discovery from thousands of digital assets, including bitcoin (BTC), Ethereum (ETH), BNB, Ripple (XRP), Tether (USDT), Solana (SOL), Dogecoin (DOGE) and Shiba Inu (SHIB). ● 100+ currencies accepted and more than a thousand ways to pay. ● Simple and advanced trading and charting tools for bitcoin (BTC) and crypto. ● Money moves easily from crypto exchange to your wallet in just a few taps. ● Money never sleeps with crypto staking.

3. Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Cardano (ADA), Bitcoin Cash (BCH), OKC Token (OKT), Dogecoin (DOGE), Polkadot (DOT), Tether (USDT), BNB (Binance Coin), Avalanche (AVAX), Polygon (MATIC), Litecoin (LTC), Chainlink (LINK), Ethereum Classic (ETC), Stellar Lumens (XLM), Uniswap (UNI), Tron (TRX), Algorand (ALGO), Filecoin (FIL), Cosmos (ATOM), Monero (XMR), AAVE, USDC, Shiba Inu (SHIB), Tezos (XTZ), Bitcoin SV (BSV), Ripple XRP, Uniswap (UNI), Decentraland (MANA), SAND, Hedera Hashgraph (HBAR), Axie Infinity (AXS), Near Protocol (NEAR), Maker (MKR), Stacks (STX), PEPE COIN, Bitcoin Ordinals BRC-20, WorldCoin (WLD), Wall Street Memes (WSM) and thousands more.

4. It’s the wallet with a powerful suite of trading and account tools to monitor and manage all your digital crypto assets and bitcoin (BTC).

5. All you need to find your next big opportunity in crypto and bitcoin (BTC) in an intuitively easy app for you to buy, sell, trade, store and discover thousands of cryptocurrencies and bitcoin (BTC).

6. Find the best crypto and bitcoin (BTC) prices across all major marketplaces.

7. Trusted by over 50M crypto and bitcoin traders from 160+ countries.

8. Discover, mint, create, and swap collectibles, Ordinals, and inscriptions, with zero fees for traders and crypto creators.

9. OKX is the new alternative to discovering the biggest digital asset opportunities powered by all the latest tools and technologies to help you win in the markets.

10. Experience blazing-fast swaps and quotes for the best crypto price discovery across 500 decentralized exchanges.

11. Disclaimer: Certain products and services may not be available in your jurisdiction and may not be regulated or supervised by the relevant regulatory authorities.

1. The homepage displays the latest cryptocurrency prices and market trends!OKEx is a cryptocurrency exchange platform that offers its customers a wide range of services, including spot, futures, options, and margin trading, as well as a range of digital asset storage solutions.

2. What a mess can't to add features to app that doesn't work on your site or desktop.Since the last update, there seems to be a bug that disallow the app to run smoothly, it automatically close app while you're in the middle of using it or sometime you have to open continuesly for many times before you can gain access.

3. Additionally, OKX requires users to complete identity verification before they can begin trading, which helps prevent fraud and other security issues!The app keeps crashing on my Samsung Galaxy a22 android 13.

4. One of the standout features of the OKX app is the wide range of cryptocurrencies available for trading!OKX is a trading platform that allows users to buy and sell cryptocurrencies.

5. Update: I can't take a screenshot because the app immediately crashes on startup.OKX App is a popular mobile application used by cryptocurrency traders to buy, sell, and exchange digital assets.

6. I opened a keyless wallet using the Google account on the app, and it stopped working suddenly.

7. I have no idea what to do, it's SO frustrating.Thank you for this wonderful app you tried a lot, your app is a modern of other crypto wallet and exchange.

8. The worst thing is that I can't access my wallet cause on the Web no room for a keyless wallet.

9. It is good to detect the problems.I opened an okx account using the app and did the different verifications.

10. I hope appropriate measures will be taken to address these issues.Okx app is very user-friendly and easy tonavigate.

11. Keeps asking for private keys, seed phrases, or hardware wallet.

1. Fix OKX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OKX: Restarting the app will resolve most errors.
2. Update the OKX App. Here is how:
   1. On Android goto PlayStore » Search for "OKX" » Open OKX: Buy Bitcoin BTC & Crypto » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OKX » click "UPDATE".
3. Clear OKX: Buy Bitcoin BTC & Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from OKX servers.
   1. On Android, goto Settings » Apps » Select "OKX: Buy Bitcoin BTC & Crypto" » click Storage » click "Clear Cache".
4. Check OKX app permissions. If any of these permissions required to use your device's features are disenabled, OKX might not work.
5. Uninstall and reinstall OKX. If nothing else has worked, completely uninstall OKX then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OKX not working

2. Fix OKX Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OKX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OKX not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OKX may not be able to connect to the Internet when running in the background.