Contact Microsoft Stream Customer Service

Why should I report an Issue with Microsoft Stream: Videos?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app has undergone a complete design refresh and now offers seamless access to both Stream (Classic) and Stream (on SharePoint) content with a personalized home feed and a richer video viewing experience. • Share useful videos with your colleagues with a tap of a button.

2. The Microsoft Stream video management service is included with commercial Microsoft 365 and Office 365 subscription.

3. With the Stream mobile app, you can watch videos from work or school and catch up on what you missed with Microsoft Teams meeting recordings.

4. Microsoft Stream is a video management service for businesses, schools, and governments.

5. Stream brings video into the flow of work so you can communicate authentically, share knowledge, and learn from experts.

6. The Stream mobile app lets you conveniently access your videos on the go so you can stay connected, wherever, and whenever.

7. To learn more about Microsoft Stream visit aka.

8. This app requires an appropriate commercial Microsoft 365 or Office 365 subscription.

9. If you are not sure about your organization’s subscription or the services you have access to, please contact your IT department.

10. By downloading this app, you agree to the license terms (see aka. ms/eulastreammobapp) and privacy terms (see aka. ms/privacy).

11. For support or feedback, email us at streammobapp@microsoft.

1. Just generally a poor video playback experience.It was good until the latest update....always Microsoft when it is trying to update something it becomes worse I don't know why ....but the app became very stupid in the search it is always showing up there is no videos although they are existing and there is no possibility to download on the device the video as it was in the past before that stupid update And I can't see the name of my doctor to subscribe in his channel The app is very stupid and waste of time.No hyphen mark working as to go specific date.

2. I can only see my personal video files and some recently added videos, but can't access anything even remotely close to what I can on a desktop... Had hoped to use Stream company wide but we need an app version that actually works.

3. I tried to see if I could access the videos via SharePoint that are inaccessible here... Nope 😕Overall Stream is a great tool, but the functionality of the mobile app is limited.

4. Now that Microsoft is killing off the current version of Stream, I would not hold my breath that this mobile app would get any love from dev team.The app doesn't allow multiple account sign-ins.

5. Then most important matter is try to make videos, sorts in atleast 2 videos in a row / columnI've never use this I would assume that it streams Microsoft video content at remarkable speed possible videoIt's great as far as it goes.

6. No wonder zoom took over.Horrible UX, scrolling doesnt work here and there, video playback sometimes won't keep the screen on so you have to constantly tap your screen, buttons for full screen etc are too small, no watch history, so if you get halfway through a video and come back to it later, you have to go find the link again from scratch, could do with shortcuts like double tab to seek forwards.

7. edited: reading through other comments, I look forward to seeing channel support this summer!Three stars because I am thankful to be able to get to our videos hosted in Stream.

8. Taking off two stars because the mobile app is nowhere near where it could have been if it had the same features (simple things such as skip forward, backward..) of other mobile video players that have been in the market for many years.

9. The mobile app is so lazily made, they just threw all the videos and content that you have access to in a homepage.

10. There are no notifications for channels, you can't find the channels that you "follow" in the browser version, and you can't easily filter out the types of videos you don't want to see.

11. The desktop version allows me to choose between which groups and classes i am in to choose the respective videos.

1. Fix Microsoft Stream Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Microsoft Stream: Restarting the app will resolve most errors.
2. Update the Microsoft Stream App. Here is how:
   1. On Android goto PlayStore » Search for "Microsoft Stream" » Open Microsoft Stream: Videos » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Stream » click "UPDATE".
3. Clear Microsoft Stream: Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Stream servers.
   1. On Android, goto Settings » Apps » Select "Microsoft Stream: Videos" » click Storage » click "Clear Cache".
4. Check Microsoft Stream app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Stream might not work.
5. Uninstall and reinstall Microsoft Stream. If nothing else has worked, completely uninstall Microsoft Stream then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Stream not working

2. Fix Microsoft Stream Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Microsoft Stream be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Microsoft Stream not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Microsoft Stream may not be able to connect to the Internet when running in the background.