Contact Microsoft Power BI Customer Service

Why should I report an Issue with Microsoft Power BI?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Make informed decisions with Power BI's industry-leading data analytics, business intelligence, and data visualization tools.

2. Get notifications, annotate and share, and dive deep into your data with powerful features for decision making on the go.

3. Access your data from anywhere with the Power BI app.

4. Get the full Power BI suite and never miss a beat with Power BI Desktop, the Power BI web service, and Power BI Mobile.

1. *latest updated fixed it for me, excellent!The app has basic UI problems that should be easy to fix, for example, when scrolling down sometimes it does it within the visual and others within the page, most things look crunched, it feels as an app from a student project more than a Professionally developed appVery hard to understand what I'm looking at and hard to navigate on a mobile device, every time go rotate phone horizontal the screen switches to vertical and vise versa.Scaling for mobile phones is terrible.

2. Trying to isolate tables to focus on them could be so much simpler than a shadow button popping up on mobile devices.First user has to have a phone capable of running the program worthy enough like Android with 8 gig ram phone 128 gig memory, then you problems won't be near severe!Works about 50% of the time.

3. Scrolling down is disabled so the filters from the filter pane of this nature can't be changed while viewing the report in mobile.I think Power BI is one of the best and easiest analytics programs on the market.

4. This may be related to specific devices, but has been my experience on smartphones from two different manufacturers.UPDATE: 5 stars! Microsoft fixed all the issues! This is so slick now! Old review: Report Navigation is clunky.

5. 2) I can't set defaults, i.e. default start screen 3) I can't refresh the source data or manage data in any way.It takes a while for the data to load in the morning.

6. It's hard to know where to click to filter, not intuitive at all.Better than Tableau in terms of mobile-friendliness, good interactivity in tapping filters and charts, but holy buckets man fix the toolbars.

7. I can never touch the right thing in the right way to get the data to filter how I want.

8. Even after it does, the integrity of the data is always questionable as it changes again later in the morning.

9. Hard to navigate mobile app, scaling isnt user friendly.

10. If using a relative date filter for dates in the last "x" number of days, weeks, months, etc.

11. The "Apply Filter" action button is partially blocked, not fully visible on screen.

1. Fix Microsoft Power BI Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Microsoft Power BI: Restarting the app will resolve most errors.
2. Update the Microsoft Power BI App. Here is how:
   1. On Android goto PlayStore » Search for "Microsoft Power BI" » Open Microsoft Power BI » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Power BI » click "UPDATE".
3. Clear Microsoft Power BI app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Power BI servers.
   1. On Android, goto Settings » Apps » Select "Microsoft Power BI" » click Storage » click "Clear Cache".
4. Check Microsoft Power BI app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Power BI might not work.
5. Uninstall and reinstall Microsoft Power BI. If nothing else has worked, completely uninstall Microsoft Power BI then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Power BI not working

2. Fix Microsoft Power BI Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Microsoft Power BI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Microsoft Power BI not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Microsoft Power BI may not be able to connect to the Internet when running in the background.