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Why should I report an Issue with Microsoft Bookings?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Microsoft Bookings Customer Insights

1. Needs updates to make it a contender among other calender/booking platforms.Website works great, mobile app royally sucks!! Been using the Bookings feature with my O365 subscription for years and it works great from a website and calendar syncing perspective! This mobile app has not worked for months! Everytime I open it is just says there's nothing booked and keeps saying "syncing".

2. If I had a choice I would use appointlet rather than Bookings.Everytime I sign in to app it seems to freeze up during syncing.....tried dozens of times, force close, reopen, freezes over and over again....tried uninstalling, reinstalling, no luck...if i.cant book appointments or make edits, etc on the go, what the h%ll is the point.....I will end service shortly and transition to something more reliable.....oh, I have a brand new s10 android, so its not the phone if that's what your thinking....Utterly useless.

3. Also it doesnt keep a list of bookings a client does on their profile.Bookings adds much needed functionality to Outlook and is integrated beautifully across devices and platforms.

4. The only problem I had is trying to find where to download it.Hi The App is still a little clunky (some specific issues below) and needs some improvement, but seems usable for our purposes so we are intending to start using it next month.

5. Hadn't used the app for a long time and it wasn't showing any bookings, just saying "syncing".

6. I'm new to bookings but it would be great if the scheduled times would show up in the staff members Outlook calendar.

7. Come on Microsoft, sort this out!I have been using Bookings in my laptop for my business and it is easy to use, professional and convenient.

8. Bookings is obviously built for businesses to interact with clients, but it would make sense to also offer the option to tailor the functionality for use within an organization.

9. How does it look with more? (#2) Android App Bug Setting lead time does not pop up the keyboard.

10. In light of #4 below, I'm posting these issues here in the hope they can be addressed soon! (#1) Android App Enhancement Make calendar navigation more intuitive.

11. The email notifications do not have custom data and requires us to go to the booking page each time to get it so that's a bummer.

Steps to Troubleshoot & Fix Microsoft Bookings Issues

1. Fix Microsoft Bookings Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microsoft Bookings: Restarting the app will resolve most errors.
  2. Update the Microsoft Bookings App. Here is how:
    1. On Android goto PlayStore » Search for "Microsoft Bookings" » Open Microsoft Bookings » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Bookings » click "UPDATE".
  3. Clear Microsoft Bookings app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Bookings servers.
    1. On Android, goto Settings » Apps » Select "Microsoft Bookings" » click Storage » click "Clear Cache".
  4. Check Microsoft Bookings app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Bookings might not work.
  5. Uninstall and reinstall Microsoft Bookings. If nothing else has worked, completely uninstall Microsoft Bookings then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Bookings not working


2. Fix Microsoft Bookings Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microsoft Bookings be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microsoft Bookings not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microsoft Bookings may not be able to connect to the Internet when running in the background.

Reported Issues