Published by Eventbase Technology, Inc.

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Why should I report an Issue with Microsoft Events?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eventbase Technology, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Microsoft Events Customer Insights

1. Randomly doesn't respond to taps, doesn't load pages consistently, session scheduler had very very few if any results until I finally found the filter button and, even though no filters were selected, told it to show all and suddenly there were sessions.

2. Crashing all the time, missing basic filtering capability (for example a will attend, want to attend, get the recording list), sync with web not working, no general event feedback mechanism.

3. Just one that I have not seen in other reviews... The time filter for the session scheduler needs another control than the slider.

4. I've had it: Lock up and become unresponsive, change to either a solid white or black screen with no recovery, decide that I'm unable to view event listing 'as my filter might be too restrictive' when I don't have a filter applied.

5. I could not specify start time on the quarter hour, and the end time slider "dot" impossible to set less than two hours from the start.This app really had problems with session locations.

6. I have found the app to be about the same as their website - (a joke) - Incorrect information, missing information, no communication, poor customer service, bad UI, lack of detail and generally a waste of space on my phone.

7. I am really glad to get to go to the conference but based on the app and their website, this is not looking like a conference worth paying for, let alone thousands of dollars per person...I think the app is great.

8. Even adding the ability to select the day of the week with a tabbed layout such as what you have in the "Session scheduler" would be a big improvement.Awful app.

9. I'm glad I've had this to help find things at a conference, but I'm frustrated.I used this app all week and did find it very useful despite the problems.

10. Microsoft, for maps, can you partner with Google Maps or use BingMaps to reflect the venue? It may run better.What a crappy app.

11. Overall it makes no sense, is a bad design, and flat out doesn't work many times.As helpful as this app is content wise, I've experienced frustration.

Steps to Troubleshoot & Fix Microsoft Events Issues

1. Fix Microsoft Events Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microsoft Events: Restarting the app will resolve most errors.
  2. Update the Microsoft Events App. Here is how:
    1. On Android goto PlayStore » Search for "Microsoft Events" » Open Microsoft Events » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Events » click "UPDATE".
  3. Clear Microsoft Events app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Events servers.
    1. On Android, goto Settings » Apps » Select "Microsoft Events" » click Storage » click "Clear Cache".
  4. Check Microsoft Events app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Events might not work.
  5. Uninstall and reinstall Microsoft Events. If nothing else has worked, completely uninstall Microsoft Events then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Events not working


2. Fix Microsoft Events Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microsoft Events be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microsoft Events not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microsoft Events may not be able to connect to the Internet when running in the background.

Reported Issues