Published by Microsoft Corporation on Nov 19, 2024

Report an issue with Microsoft Intune.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Microsoft Intune?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Microsoft Intune

1. Important: Your organization must already subscribe to Microsoft Intune, and your organization's IT support must set up your account for use with this app.

2. Some functionality is unavailable in certain countries.

3. If you have issues with this app or questions about its use (including your organization’s privacy policy) contact your organization's support and not Microsoft, your network operator, or your device manufacturer.

Microsoft Intune Customer Insights

1. In summary, BS.Seriously Microsoft? So proud of your brand but a user should install 4 applications just to view work related emails? Outlook, Microsoft intune, intune company portal, intune browser like seriously please stop calling yourself one of the big 5.Worst app from MicroSoft.

2. Why not just make your apps secure and leave out the need for big brother installed on your personal phone?? Why do you need access to every file on my phone to check emails when I can just use a web browser to do the same exact thing? Why do you have 2 apps in the app store with essentially the same name?Straight trash.

3. I am always kicked out of my Outlook and have to reconfigure every timeTrying to get Microsoft intune, company intune, authenticator, teams, outlook from office mail ID since long.

4. Cons: security checks randomly fail (on a stock, recently updated phone); eats phone batteryIt is registering the account in comp portal automatically.

5. Either intalled manually for BYOD or zero-touch, the user will log in to the portal to enroll BYOD or for affinity.

6. My idiot company decided to force this on us and guess what...it was another bad decision by management who doesn't have to use it.

7. It works but not by itselfSame as anything Microsoft tries to build for corporate usage.

8. Please check as I have run few testsWhy don't you just describe when this app should be installed (i.e. never manually, only automatically during enrollment of a fully managed or dedicated device).

9. This is literally my job to read engineering specs and now.i cannot do it.So it wirk if you have intune configured.

10. Once registered, impossible to switch to an other company profile.

11. Need help #asap.Pros: it works sometimes.

Steps to Troubleshoot & Fix Microsoft Intune Issues

1. Fix Microsoft Intune Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microsoft Intune: Restarting the app will resolve most errors.
  2. Update the Microsoft Intune App. Here is how:
    1. On Android goto PlayStore » Search for "Microsoft Intune" » Open Microsoft Intune » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Intune » click "UPDATE".
  3. Clear Microsoft Intune app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Intune servers.
    1. On Android, goto Settings » Apps » Select "Microsoft Intune" » click Storage » click "Clear Cache".
  4. Check Microsoft Intune app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Intune might not work.
  5. Uninstall and reinstall Microsoft Intune. If nothing else has worked, completely uninstall Microsoft Intune then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Intune not working


2. Fix Microsoft Intune Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microsoft Intune be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microsoft Intune not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microsoft Intune may not be able to connect to the Internet when running in the background.

Reported Issues