Contact Insight FieldPower Customer Service

Why should I report an Issue with Insight FieldPower?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Insight Direct USA, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Insight FieldPower mobile app offers a convenient way for field service technicians to remotely access site, equipment, jobs and task related information when performing field service activities.

2. Technicians can update the status of work orders, enter service notes, capture documentation and record signatures while on-site.

3. The app offers a fresh and intuitive user experience making it one of the best ways to manage your projects and jobs. • Work Calendar – See all jobs assigned to you in one central location. • Route Mapping – Provides directions to site locations. • Offline Capabilities enable you to keep track of work progress even when not connected. • Online instructions for the work being performed. • Use your device’s camera to take pictures and attach them directly to the work being performed. • Use intuitive checklists directly in the app for a more streamlined approach.

1. The App also claims that other Apps easily interface with FieldPower, It DOES NOT! The posting of updates with other Apps is next to non existent making WOs that much more difficult to facilitate.This has to be the worst app ever coded on any platform in the history of writing apps.

2. About the only thing you count on it to do well is waste your time.App hangs up constantly, has to be refreshed frequently and does not work well with posting/downloading other documents with the platform.

3. I would have to take the picture with the camera, outside of the app, then log into the appand then upload the picture from the phone...Everytime I get stuck using this BS app, I have problems getting started and doing work.

4. Worthless.Very weak application that makes you jump around to fill out forms and take pictures in different areas and then attempts to open up pdf files all within the same map causing much confusion and limited ability to jump around within the appTakes forever to log in.

5. If you don't log in at least every 30 days your account gets locked out, requiring a phonecall to get it reset.I feel the same as the other techs.

6. It worked well with my LG X Charge, but with my Essential PH-1, phone it keeps logging off when I try to upload a picture with my camera.

7. Long load times, constant refreshing and reinstalling needed, flags being reset for no reason, app refusing to come back online unless restarted.

8. - Flag system and notes entering is decent WHEN it actually works properly Cons: - Everything else... Such a lazy and unprofessional app is a disgrace.Nice app but a few issues.

9. The other thing is the app should keep working even if it is not used for a short time.

10. The app is great for keeping your notes and submitting documents needed for an assignment.

11. There is also a problem with resources being used up and slows the phone to a crawl.

1. Fix Insight FieldPower Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Insight FieldPower: Restarting the app will resolve most errors.
2. Update the Insight FieldPower App. Here is how:
   1. On Android goto PlayStore » Search for "Insight FieldPower" » Open Insight FieldPower » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Insight FieldPower » click "UPDATE".
3. Clear Insight FieldPower app cache: Clearing cached data will force your app to retrieve the latest data directly from Insight FieldPower servers.
   1. On Android, goto Settings » Apps » Select "Insight FieldPower" » click Storage » click "Clear Cache".
4. Check Insight FieldPower app permissions. If any of these permissions required to use your device's features are disenabled, Insight FieldPower might not work.
5. Uninstall and reinstall Insight FieldPower. If nothing else has worked, completely uninstall Insight FieldPower then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Insight FieldPower not working

2. Fix Insight FieldPower Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Insight FieldPower be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Insight FieldPower not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Insight FieldPower may not be able to connect to the Internet when running in the background.