Published by Microsoft Corporation on Nov 14, 2024

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Why should I report an Issue with Power Automate?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Power Automate

1. Hundreds of apps and services connect with Power Automate, including the following: OneDrive, Dataverse, Office 365, Outlook, Microsoft Teams, SAP, Twitter, JIRA, Google Drive, Azure, Dropbox, and more!

2. Please refer to Microsoft's EULA for Terms of Service for Power Automate for Android.

3. Carry the power of Microsoft Power Automate in your pocket.

4. Download the Power Automate for mobile app and start automating your tasks today!

5. Boost your team's productivity with Microsoft's best-in-business workflow automation service.

6. To learn more about the full capabilities of Power Automate, visit Microsoft. com/PowerAutomate.

Power Automate Customer Insights

1. My only issue is that I use Flow for my personal Microsoft account as well and the app doesn't support multiple accounts.

2. I need to create my own flow from scratch, but this app apparently does not support this, which makes it pretty useless.1. The email body (i.e. the approval information) disappears in Outlook after approving 2.

3. The only thing that ever shows up is "We couldn't find any templates that matched your search."Constant loading screen when you go to create a flow.

4. I could get away with it if I use Samsung Work folder to separate certain business apps' environment from the same apps' of my personal account.

5. I was not expecting these issues from a Microsoft App.Why am I not able to create a flow? All I can do is look at templates.

6. Looking for upgrade from Microsoft.Cannot create new flows.

7. Also if signed in with a personal account and you click manage account, it says you have to sign in with a work or school account.

8. So the app isn't very useful in it's current state.Cannot search for flows.

9. This version only allows us to turn on/off the flows and see their state.

10. Previously we were able to create flows and see each individual step.

11. Notifications seem to not be working quite right yet from the app, but otherwise 5 stars!Cannot search for flows.

Steps to Troubleshoot & Fix Power Automate Issues

1. Fix Power Automate Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Power Automate: Restarting the app will resolve most errors.
  2. Update the Power Automate App. Here is how:
    1. On Android goto PlayStore » Search for "Power Automate" » Open Power Automate » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Power Automate » click "UPDATE".
  3. Clear Power Automate app cache: Clearing cached data will force your app to retrieve the latest data directly from Power Automate servers.
    1. On Android, goto Settings » Apps » Select "Power Automate" » click Storage » click "Clear Cache".
  4. Check Power Automate app permissions. If any of these permissions required to use your device's features are disenabled, Power Automate might not work.
  5. Uninstall and reinstall Power Automate. If nothing else has worked, completely uninstall Power Automate then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Power Automate not working


2. Fix Power Automate Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Power Automate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Power Automate not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Power Automate may not be able to connect to the Internet when running in the background.

Reported Issues