Contact Dynamics 365 Field Service Customer Service

Why should I report an Issue with Dynamics 365 Field Service?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Field Service mobile app is specifically crafted to the field service worker’s needs with features such as robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity.

2. Periodic data sync keeps the back-office informed of work being performed, so that the proper actions can be taken or kick-started as appropriate.

3. Our next generation Field Service app powered by Dynamics 365.

4. Go to for more information about the app and our Field Service solutions.

5. Built on the Microsoft Power Apps platform, the mobile application is entirely customizable to define what types of data field service workers can access and much more.

1. Mobile device home screen doesn't say much, have to sort through work orders trying to find the one you want.

2. If I could give it 0 stars, I would.Really buggy and doesn't work sometimesUsed at our company, the engineers hate it.

3. Very clunky, feels like an App from 2010, and often fails to save images.Awful, not intuitive, poorly designed interface.

4. I've used alot of mediocre apps for service techs, but this is one of the worst.Take a simple useful program and make it extremely combersome.

5. Is this what they used to call a shareware program?Difficult to use, have to go to 5 different pages to do one update.

6. 2-》3.5 starsYou obviously never consulted with a service technician to find out how this would benefit them.

7. Desktop is clunky and slow to load.

8. Also the last couple of updates has solved the disappearance of bookings etc.

9. UPDATE APRIL 2021: Offline Functionality has definitely improved.

10. Mobile device is slow so we only use it if we have to.

11. How is this better than FSM? After using it for sometime now I find that it's even worse than I originally thought.

1. Fix Dynamics 365 Field Service Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dynamics 365 Field Service: Restarting the app will resolve most errors.
2. Update the Dynamics 365 Field Service App. Here is how:
   1. On Android goto PlayStore » Search for "Dynamics 365 Field Service" » Open Dynamics 365 Field Service » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dynamics 365 Field Service » click "UPDATE".
3. Clear Dynamics 365 Field Service app cache: Clearing cached data will force your app to retrieve the latest data directly from Dynamics 365 Field Service servers.
   1. On Android, goto Settings » Apps » Select "Dynamics 365 Field Service" » click Storage » click "Clear Cache".
4. Check Dynamics 365 Field Service app permissions. If any of these permissions required to use your device's features are disenabled, Dynamics 365 Field Service might not work.
5. Uninstall and reinstall Dynamics 365 Field Service. If nothing else has worked, completely uninstall Dynamics 365 Field Service then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dynamics 365 Field Service not working

2. Fix Dynamics 365 Field Service Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dynamics 365 Field Service be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dynamics 365 Field Service not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dynamics 365 Field Service may not be able to connect to the Internet when running in the background.