Contact DispatchTrack Field Operations Customer Service

Why should I report an Issue with DispatchTrack Field Operations?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DispatchTrack to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. DispatchTrack can also take all of your customer's positive comments about the service, and capture it in a widget that you can use to promote on your company website, a facebook page or any other Internet medium --- thus improving your online reputation.

2. After each job is completed, capture all key information to confirm completion including images, customer signature and any key notes that can be used for future sales opportunities.

3. Dispatch Track not only gives turn-by-turn directions, but it also enables service personnel to communicate with the office in real-time.

4. Send job status of job start and finish time, and enter field notes to communicate with the office manager and get help as needed.

5. Capture a customer satisfaction survey on the mobile unit when service is rendered.

6. As the dispatcher of service jobs, you can schedule your resources and define an optimal route using a map-based drag & drop interface.

7. The solution consists of a mobile app for the field resources and a web-application for the office manager to effectively manage your field operations.

8. Dispatch Track delivers value for service based, mobile businesses.

9. Or simply send the survey via email and the response is stored against the service order.

10. DispatchTrack takes customer surveys to a whole new level.

11. DispatchTrack is an end-to-end solution for companies with field-based employees.

1. Also, I don't see the point in microphone permissions when you can't even record a video during a stop!You have to keep logging in all day GPS sucks address shows one thing GPS sends you somewhere totally different and takes forever to refresh need to fix asap.

2. And the ability to have more than 1 person signed in at a time would greatly help.Man if yall don't remove that loud incredibly annoying music that plays whenever someone updates the route I swear to gawd! And it plays none stop.

3. However the constant logouts slow connection speed and relentless updating every time you look at it has really got me to the point of quitting my favorite job in the world... I hate my job now thanks to this app!Slow and laggy.

4. Very inconvenient when I need this app for work.Takes up way too many resources and wont stop running unless you deny permissions.

5. Or atleast give me the option to turn it off.I usually work out in the country where I can't get much signal and my job requires me to take pictures.

6. Can you guys fix it to where it'll let me take the pictures, take a customers signature and save it with no signal and then upload those once signal is reestablished? That would definitely help me and my coworkers out a lot.

7. Would Uninstall if my company didn't use it terrible app in every way.I guess the company I work for likes it because we have the P.O.S.. IT'S A POWER VAMPIRE because it runs continuously in the background when not in use.

8. Where to begin? This app has to load, update, and save constantly which takes a considerable amount of time, even when connected to the internet.

9. I also use the app on the work ipad, same issue for ios.This app used to be the bomb! NOW ALONG WITH ALL ITS TYPICAL BUGS, IT HAS BECOME FIRST CLASS🤬.

10. Current big issue is that it will say that I lost connection, tell me to log out, then say it needs to update, but won't update because it can't connect, can't log out, so I can't sign in.

11. The app won't let me take pictures or take a customers signature and save it while it's offline with no signal.

1. Fix DispatchTrack Field Operations Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DispatchTrack Field Operations: Restarting the app will resolve most errors.
2. Update the DispatchTrack Field Operations App. Here is how:
   1. On Android goto PlayStore » Search for "DispatchTrack Field Operations" » Open DispatchTrack Field Operations » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DispatchTrack Field Operations » click "UPDATE".
3. Clear DispatchTrack Field Operations app cache: Clearing cached data will force your app to retrieve the latest data directly from DispatchTrack Field Operations servers.
   1. On Android, goto Settings » Apps » Select "DispatchTrack Field Operations" » click Storage » click "Clear Cache".
4. Check DispatchTrack Field Operations app permissions. If any of these permissions required to use your device's features are disenabled, DispatchTrack Field Operations might not work.
5. Uninstall and reinstall DispatchTrack Field Operations. If nothing else has worked, completely uninstall DispatchTrack Field Operations then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DispatchTrack Field Operations not working

2. Fix DispatchTrack Field Operations Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DispatchTrack Field Operations be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DispatchTrack Field Operations not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DispatchTrack Field Operations may not be able to connect to the Internet when running in the background.