Contact Dynamics 365 Customer Service

Why should I report an Issue with Dynamics 365 for Phones?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Dynamics 365 provides salespeople, agents, and supervisors with the best tools for managing their data, and updating records and status both online and offline.

2. Microsoft Dynamics 365 is the essential business solution for busy professionals who need to engage with customers while staying productive at work and on the go.

3. Arrive prepared for every appointment and update notes, tasks, and attachments – along with relevant service and sales records – while the details are still fresh.

4. A seamless set up experience enables you to configure the app once and deploy it everywhere – on mobile, desktop, or tablet.

1. Frequent crashes, forgetful nav history, UI discrepancies between itself and the desktop browser app, appointment / phone call logging sometimes doesn't sync properly, and it has its own back button instead of using the built in Android back button (which quits the app) - incredibly irritating and clunky.

2. I still use the desktop for real funnel mgmt, but this is a nice quick stop for CRM needs when I'm on the move and need info or to update a deal.It's not running well enough that I can rely on it for anything other than looking up data, and even that isn't useful in some scenarios.

3. I'd much rather use Salesforce, or something like it.lots and lots of improvement needed to be done Not only the app but my phone is also hanged due to app and also while adding leads automatically some options popped out and also many times selection of an option is not selected after tapping also after using 5g connection the app running so slow.

4. The absolute worst thing about Dynamics is the "search" feature, which is more akin to a data entry field than a true search function; so if you're searching for some acct that someone else entered in differently from what you typed in, then you will never find it.

5. While it does have it's uses, they system is so slow and clunky that it just infuriates me the entire time I am suffering through it.

6. For example if you are looking for leads and you want to switch views, pulling up the calendar, checking your opportunities etc..It will get stuck for a few minutes and sometimes it comes up and sometimes it doesn't.

7. How Daimler can be rely on this app even 2 wheeler manufacturers have better apps then this app I don't understand what developers doing the app errors are happening in many little circumstanceskeyword search within an entity/table is broken.

8. It's extremely hard to log appointments on the app, it's also hard to launch addresses from the app to navigation, but the only thing that works well is if I need to hit the phone number.

9. However, once logged in and using it off and on switching between apps, before the end of the day, you will get stuck on the welcome screen.

10. I would hate for our solution to be switch to iOS.To me the app is a waste of time, sometimes it works and sometimes it doesn't.

11. When trying to open the app at the start of the day, it hangs on the welcome screen with a spinning wheel and will stay there all day.

1. Fix Dynamics 365 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dynamics 365: Restarting the app will resolve most errors.
2. Update the Dynamics 365 App. Here is how:
   1. On Android goto PlayStore » Search for "Dynamics 365" » Open Dynamics 365 for Phones » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dynamics 365 » click "UPDATE".
3. Clear Dynamics 365 for Phones app cache: Clearing cached data will force your app to retrieve the latest data directly from Dynamics 365 servers.
   1. On Android, goto Settings » Apps » Select "Dynamics 365 for Phones" » click Storage » click "Clear Cache".
4. Check Dynamics 365 app permissions. If any of these permissions required to use your device's features are disenabled, Dynamics 365 might not work.
5. Uninstall and reinstall Dynamics 365. If nothing else has worked, completely uninstall Dynamics 365 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dynamics 365 not working

2. Fix Dynamics 365 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dynamics 365 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dynamics 365 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dynamics 365 may not be able to connect to the Internet when running in the background.