Published by Microsoft Corporation on Sep 11, 2024

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Why should I report an Issue with Dynamics 365 for Tablets?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Dynamics 365 for Tablets

1. Dynamics 365 provides salespeople, agents, and supervisors with the best tools for managing their data, and updating records and status both online and offline.

2. Microsoft Dynamics 365 is the essential business solution for busy professionals who need to engage with customers while staying productive at work and on the go.

3. Arrive prepared for every appointment and update notes, tasks, and attachments – along with relevant service and sales records – while the details are still fresh.

4. A seamless set up experience enables you to configure the app once and deploy it everywhere – on mobile, desktop, or tablet.

Dynamics 365 Customer Insights

1. I've tried many different versions on a multitude of devices with varying levels of permissions, but have completely given up on Flow or Power Apps providing any value.the signature capability is not good... not clear how to remove one if you press tick.

2. Slow, keep hanging, disconnecting I don't know what else.it doesn't support display settings with larger letter sizesAlways dropping out and need to be installAt least it doesn't crash anymore.

3. How Daimler can be rely on this app even 2 wheeler manufacturers have better apps then this app I don't understand what developers doing the app errors are happening in many little circumstances that A small child is AdminThis app has never worked as it's supposed to.

4. you can't take a photo and it stores direct ... many things need work ....I use this as an insurance agent, and so far so good, it's been running good on my chromebook.

5. Not only the app but my phone is also hanged due to app and also while adding leads automatically some options popped out and also many times selection of an option is not selected after tapping also after using 5g connection the app running so slow.

6. Will update review if anything changes.I'm a dynamics developer and I cant use this app to represent to my customers because its always stuck at welcome screen.

7. Never get to run dynamics.It only puts it in landscape not in portrait!!!! And I know about the setting on rotating Please help ASAPIt is horrible.

8. on edible grids you can lock the columns of you want to work across like you can in excel.

9. why is it fixed in landscape.

Steps to Troubleshoot & Fix Dynamics 365 Issues

1. Fix Dynamics 365 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dynamics 365: Restarting the app will resolve most errors.
  2. Update the Dynamics 365 App. Here is how:
    1. On Android goto PlayStore » Search for "Dynamics 365" » Open Dynamics 365 for Tablets » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dynamics 365 » click "UPDATE".
  3. Clear Dynamics 365 for Tablets app cache: Clearing cached data will force your app to retrieve the latest data directly from Dynamics 365 servers.
    1. On Android, goto Settings » Apps » Select "Dynamics 365 for Tablets" » click Storage » click "Clear Cache".
  4. Check Dynamics 365 app permissions. If any of these permissions required to use your device's features are disenabled, Dynamics 365 might not work.
  5. Uninstall and reinstall Dynamics 365. If nothing else has worked, completely uninstall Dynamics 365 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dynamics 365 not working


2. Fix Dynamics 365 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dynamics 365 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dynamics 365 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dynamics 365 may not be able to connect to the Internet when running in the background.

Reported Issues