Published by Metro City Bank on Oct 25, 2024

Report an issue with Metro City Bank.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Metro City Bank Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Metro City Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Metro City Bank Mobile

1. Start banking wherever you are with Metro City Bank Mobile for Android!

2. Available to all Metro City Bank Online Banking end users.

3. Metro City Bank Mobile allows you to check balances and make transfers. - Check your latest account balance and search recent transactions by date, amount, or check number. - Pay new bills, edit bills scheduled to be paid, and review previously paid bills from your phone.

Metro City Bank Customer Insights

1. Every time i called the 24 hrs customer service, it just hang up by it self.It does exactly what you think a bank app should do.

2. It's been days, it keep saying The data network is busy or unavailable.

3. And this is not the first or second time.

Steps to Troubleshoot & Fix Metro City Bank Issues

1. Fix Metro City Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Metro City Bank: Restarting the app will resolve most errors.
  2. Update the Metro City Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Metro City Bank" » Open Metro City Bank Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Metro City Bank » click "UPDATE".
  3. Clear Metro City Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Metro City Bank servers.
    1. On Android, goto Settings » Apps » Select "Metro City Bank Mobile" » click Storage » click "Clear Cache".
  4. Check Metro City Bank app permissions. If any of these permissions required to use your device's features are disenabled, Metro City Bank might not work.
  5. Uninstall and reinstall Metro City Bank. If nothing else has worked, completely uninstall Metro City Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Metro City Bank not working


2. Fix Metro City Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Metro City Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Metro City Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Metro City Bank may not be able to connect to the Internet when running in the background.

Reported Issues