Contact Medocity Home Health Customer Service

Why should I report an Issue with Medocity Home Health: Patient ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Medocity to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Patients can send secure messages, track medication and get reminders, report symptoms, access valuable educational resources and much more.

2. Medocity Home Health was developed for patients to virtually connect with their care professionals between visits.

3. Patient experience is personalized for their specific needs and health condition.

4. And, it’s available on smart phone, tablet and PC.

1. It keeps saying the server timed out and blocking my key boardThis app all of a sudden stopped working ,gave me a cammand to enter a number between 25/600.for 1 I can't enter a number when it shoots me right back to the same popup question.I give up ,stress level can't take this abuse .Anytime I go to add a medication the app closes.

1. Fix Medocity Home Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Medocity Home Health: Restarting the app will resolve most errors.
2. Update the Medocity Home Health App. Here is how:
   1. On Android goto PlayStore » Search for "Medocity Home Health" » Open Medocity Home Health: Patient » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Medocity Home Health » click "UPDATE".
3. Clear Medocity Home Health: Patient app cache: Clearing cached data will force your app to retrieve the latest data directly from Medocity Home Health servers.
   1. On Android, goto Settings » Apps » Select "Medocity Home Health: Patient " » click Storage » click "Clear Cache".
4. Check Medocity Home Health app permissions. If any of these permissions required to use your device's features are disenabled, Medocity Home Health might not work.
5. Uninstall and reinstall Medocity Home Health. If nothing else has worked, completely uninstall Medocity Home Health then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Medocity Home Health not working

2. Fix Medocity Home Health Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Medocity Home Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Medocity Home Health not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Medocity Home Health may not be able to connect to the Internet when running in the background.