Published by BEKEN Prepaid on Nov 29, 2023

Report an issue with MAP Prepaid.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MAP Prepaid Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BEKEN Prepaid to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MAP Prepaid Mobile image 1 contact MAP Prepaid Mobile image 2

About MAP Prepaid Mobile

1. Use the "register" option if you do not have prepaid website credentials. • CHECK BALANCES - See current account balances for your checking, savings, and credit card accounts. • VIEW TRANSACTIONS - View recent transaction history in your checking and search for specific transactions by date, amount, or check number. • SUSPEND OR REACTIVATE CARDS - Control your card on the go by turning it on and off directly from the mobile app. • TRANSACTION ALERTS - Manage your card's alerts, including daily and low balance alerts, approved and declined transaction alerts, or even request Balance Information via text message.

2. Mobile data transmissions and card information are protected by 128-bit encryption, just like when you bank online.

3. Stay connected to your MAP Visa® Prepaid Card anytime, anywhere with the secure MAP Prepaid Mobile app.

4. All the best online features of your MAP Visa Prepaid available right from your mobile phone.

5. Experience the freedom of mobile banking in the palm of your hands!

6. A supported mobile device is needed to use the Mobile Banking App.

7. MAP does not charge a fee for mobile banking.

8. Use your prepaid website credentials to sign-in.

9. Visa is a registered trademark of Visa International Service Association and used under license.

10. However, third party message and data rates may apply.

11. See the MAP Terms and Conditions for more information and fee schedule.

MAP Prepaid Customer Insights

1. But I can't track my money and this app isn't helping.I love this app as I can check to see if there is unusual activity on my card or just to see my balance and transactions.Can't get on the app says I need to check my system setting and it can't connect to google play servicesIt says "Google Play Services are unavailable." And then it won't even open.

2. It says google play services unavailable.Policies of processor are unreasonable and will eventually hurt you.

3. :(Doesn't work at allAn excellent app.ISLAMI BANK BANGLADESH LTD, UNICREDIT BANK EU ITALIA, USA)GoodIt won't even let me in.

4. It won't even let me on the app, I shouldve never gotten a card from this company, they're horrible right now.

5. I hope to see improvements in the future but it's not looking good right now.

6. Only useful for minor, very small transactions.

Steps to Troubleshoot & Fix MAP Prepaid Issues

1. Fix MAP Prepaid Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MAP Prepaid: Restarting the app will resolve most errors.
  2. Update the MAP Prepaid App. Here is how:
    1. On Android goto PlayStore » Search for "MAP Prepaid" » Open MAP Prepaid Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MAP Prepaid » click "UPDATE".
  3. Clear MAP Prepaid Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from MAP Prepaid servers.
    1. On Android, goto Settings » Apps » Select "MAP Prepaid Mobile" » click Storage » click "Clear Cache".
  4. Check MAP Prepaid app permissions. If any of these permissions required to use your device's features are disenabled, MAP Prepaid might not work.
  5. Uninstall and reinstall MAP Prepaid. If nothing else has worked, completely uninstall MAP Prepaid then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MAP Prepaid not working


2. Fix MAP Prepaid Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MAP Prepaid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MAP Prepaid not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MAP Prepaid may not be able to connect to the Internet when running in the background.

Reported Issues