Published by U.S Money

Report an issue with U.S. MONEY PREPAID CARD.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with U.S. MONEY PREPAID CARD?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of U.S Money to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About U.S. MONEY PREPAID CARD

1. Money Prepaid Mobile is the safe, secure and easy way to stay up-to-date with your prepaid card spending! - View your debit card spending, reloading, direct deposit and transfer history. - Get account alerts to keep you on top of your U. S. Money Card balance. - Transfer money from one US Money Card card to another. - Move money to your prepaid card account via Western Union® or Green Dot®. - Find card reload locations faster with our built in store finder. - Keep your account secure with our safe login system.

2. Check your balance, view transactions and account alerts, and transfer money right from your mobile phone. U. S.

3. Money Prepaid® Card with our FREE prepaid card app!

4. We utilize next level web technologies to ensure the safety of your money.

5. The security of your money is our top priority.

6. Manage your money on the U. S.

7. If you are looking for a prepaid card that acts like a debit card, but without a checking account, look no further - U. S. Money can help! To sign up for a U. S.

U.S. MONEY PREPAID CARD Customer Insights

1. I'm very disappointed with not only the card but with customer service! Recently had a dispute where they took $200 from my account and have yet to reimburse me, but just giving me the run around! Do not trust US Money!!!Very easy to understand and navigate throughout everything it's simple easy and very understandable.Well designed and Easy to use Mobile Application.

2. The card was good thoughCustomer service was really responsive, patient and helpful.Irritating!!! Lost my card and on the app it tells you to call a number and then it tells you to call another number and offices are closed after 5pm.

3. I tried to use a debit card to make payments and it would decline my card, knowing that there was money on thereSimple, yet does the job.Easy to use app that lets me have better control over my funds.

4. Getting the card in store took forever bc the computer wasn't working properly.

5. Stupid and waste of time a lot of fun around by consumerSomething happened and I can't login anymore, was working fine earlier but now it won't let me loginNeeds some help.

6. Navigations are simple and User Experience is great.It was ok.

Steps to Troubleshoot & Fix U.S. MONEY PREPAID CARD Issues

1. Fix U.S. MONEY PREPAID CARD Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart U.S. MONEY PREPAID CARD: Restarting the app will resolve most errors.
  2. Update the U.S. MONEY PREPAID CARD App. Here is how:
    1. On Android goto PlayStore » Search for "U.S. MONEY PREPAID CARD" » Open U.S. MONEY PREPAID CARD » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for U.S. MONEY PREPAID CARD » click "UPDATE".
  3. Clear U.S. MONEY PREPAID CARD app cache: Clearing cached data will force your app to retrieve the latest data directly from U.S. MONEY PREPAID CARD servers.
    1. On Android, goto Settings » Apps » Select "U.S. MONEY PREPAID CARD" » click Storage » click "Clear Cache".
  4. Check U.S. MONEY PREPAID CARD app permissions. If any of these permissions required to use your device's features are disenabled, U.S. MONEY PREPAID CARD might not work.
  5. Uninstall and reinstall U.S. MONEY PREPAID CARD. If nothing else has worked, completely uninstall U.S. MONEY PREPAID CARD then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing U.S. MONEY PREPAID CARD not working


2. Fix U.S. MONEY PREPAID CARD Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make U.S. MONEY PREPAID CARD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to U.S. MONEY PREPAID CARD not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, U.S. MONEY PREPAID CARD may not be able to connect to the Internet when running in the background.

Reported Issues