Published by Decentralized Vision Ltd

Report an issue with PumaPay Blockchain wallet.
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Why should I report an Issue with PumaPay Blockchain wallet - Bu?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Decentralized Vision Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PumaPay Blockchain wallet - Bu

1. The PumaPay bitcoin wallet is a flexible crypto payment app powered by blockchain technology that allows you to store, send and receive all your favorite cryptocurrencies such as: Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC), as well as all other ERC-20 tokens.

2. In case you did not store your 12 words phrase, or don’t have access to it - you will not be able to access your current PumaPay wallet.

3. Forget the hassle of banks & traditional payment solutions, outsmart your online payments with PumaPay – download your FREE wallet today!

4. Please note: It is your sole responsibility to keep the 12-word seed phrase of the wallet in a safe place for you to be able to access it in the future.

5. PumaPay’s Mobile Wallet app allows you to manage all your crypto money, as well as simplifying payments and subscriptions to your favorite services.

6. You may consider transferring your funds from your PumaPay wallet to another wallet of yours, to which you have access.

7. Once you update the PumaPay app, you should create a new e-wallet and transfer the funds back to the new PumaPay updated wallet.

8. What’s more, as the wallet was developed with blockchain technology, you can rest assured that all your crypto will be protected with the highest level of security!

9. Whether it’s your favorite porn site or any other payment you wish to keep private, your identity will not be revealed!

10. For our privacy policy and more information on the PumaPay PullPayment Protocol, please visit pumapay. io.

11. This also includes the use of PMA, the native cryptocurrency of the PumaPay PullPayment Protocol.

PumaPay Blockchain wallet Customer Insights

1. Also pretty convenient because you can do everything from buy, store, send exchange coins and even pay by phone directly within the app.Very stupid app, I can't log in to my account again after one day from registration, thank god I didn't buy anything there! Each time says wrong email or password, I know it is the right email ofcourse because it is the only one, and I changed the password just in case I really forget it after one day which I am not, then I used the new password and still can't log in, very bad, no customer service or a reason why I can't log in ... don't waste your money and timePumapay is one of the top crypto wallet app in the market.

2. No problems so far.Great bitcoin wallet with great features! The interface is simple, convenient authentication.

3. I absolutely recommend this wallet for everyday use.Really good crypto wallet for storing currencies and making online payments.

4. Message always says "we'll be back tomorrow".couldn't login, it always crash after submitting password.

5. It doesn't allow me to login again, it ask me for name and date of birth, after I try to submit the information, it gets stuck with that error message.

6. Its simple to setup, easy to use, has a nice user interface and easy payments via bar code.

7. Setting up the app was pretty straight forward, it features a user-friendly interface , ability to buy and trade tokens/coins from exchanges with great functionality.

8. Thumbs up!The only reason I got this app was to use the exchange, but when I click on the Exchange button, it says "this feature is not available in your region".

9. Pretty bad app.This blockchain wallet is really easy to use if you are a beginner.

10. Imposible to login, when I try to login it keeps showing a message: something went wrong, please try again.

11. I was able to login once, tried to do the verification process, but errors show.

Steps to Troubleshoot & Fix PumaPay Blockchain wallet Issues

1. Fix PumaPay Blockchain wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PumaPay Blockchain wallet: Restarting the app will resolve most errors.
  2. Update the PumaPay Blockchain wallet App. Here is how:
    1. On Android goto PlayStore » Search for "PumaPay Blockchain wallet" » Open PumaPay Blockchain wallet - Bu » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PumaPay Blockchain wallet » click "UPDATE".
  3. Clear PumaPay Blockchain wallet - Bu app cache: Clearing cached data will force your app to retrieve the latest data directly from PumaPay Blockchain wallet servers.
    1. On Android, goto Settings » Apps » Select "PumaPay Blockchain wallet - Bu" » click Storage » click "Clear Cache".
  4. Check PumaPay Blockchain wallet app permissions. If any of these permissions required to use your device's features are disenabled, PumaPay Blockchain wallet might not work.
  5. Uninstall and reinstall PumaPay Blockchain wallet. If nothing else has worked, completely uninstall PumaPay Blockchain wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PumaPay Blockchain wallet not working


2. Fix PumaPay Blockchain wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PumaPay Blockchain wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PumaPay Blockchain wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PumaPay Blockchain wallet may not be able to connect to the Internet when running in the background.

Reported Issues