Published by J-Tech Digital, Inc

Report an issue with JTD Cam.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with JTD Cam -Smart Camera App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of J-Tech Digital, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact JTD Cam -Smart Camera App image 1 contact JTD Cam -Smart Camera App image 2

JTD Cam Customer Insights

1. Great app! , keep it up, but this time be truth.

2. Here take the stars ⭐⭐⭐⭐⭐Horrible.

Steps to Troubleshoot & Fix JTD Cam Issues

1. Fix JTD Cam Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart JTD Cam: Restarting the app will resolve most errors.
  2. Update the JTD Cam App. Here is how:
    1. On Android goto PlayStore » Search for "JTD Cam" » Open JTD Cam -Smart Camera App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JTD Cam » click "UPDATE".
  3. Clear JTD Cam -Smart Camera App app cache: Clearing cached data will force your app to retrieve the latest data directly from JTD Cam servers.
    1. On Android, goto Settings » Apps » Select "JTD Cam -Smart Camera App" » click Storage » click "Clear Cache".
  4. Check JTD Cam app permissions. If any of these permissions required to use your device's features are disenabled, JTD Cam might not work.
  5. Uninstall and reinstall JTD Cam. If nothing else has worked, completely uninstall JTD Cam then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing JTD Cam not working


2. Fix JTD Cam Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make JTD Cam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to JTD Cam not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, JTD Cam may not be able to connect to the Internet when running in the background.

Reported Issues