Published by Kaarss Solutions

Report an issue with EyesPie.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with EyesPie - Family Security Live Monitoring Camera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kaarss Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

EyesPie Customer Insights

1. Best feature is your other phone screen doesn't on while using this appIt's a great app but it's not free like I read somewhere in the advertising before I downloaded itand just like most of the time it's just a lie nope they want you to pay they give you about two or three minutes if that of playtime or should I say" free" timeDoesn't work.

2. After install and test i can put more information about this application.I just downloaded this app.. as of now when both phones are on wifi it works great... But when I leave and try to connect it doesn't... I hope this will get resolved I messaged developer on the issueVideo quality is superb !! Connects quickly if the device has connectivity.

3. When I went to go into a name for my cameras to connect to it said that name is already taken or in use now that tells me that within the system if I know a camera name I can access it which means this app has access to all of your cameras at any time and can broadcast them at any time without your knowledge why on Earth would anybody use this app unless they want people looking in on them at any time.

4. I've been happy to a extent w/this service Im paying for a service that doesn't record? Why? and if we are paying for services why does it haveto have wifi to work? Dissappointed in Service.

5. Remove immediately your privacy has been compromisedAfter starting the application and trying to enter the device name does not respond.

6. Saves battery for longer monitoring.Was easy to set up so far but how do you set up motion detection and automatic recording? Is that only available in the paid version?Look this is one of the best software which I found in google play.

7. doesn't everwant to connect timetone of my devices? why? I've already shutdown restarted deleted app redown loaded it and still nothingSeems sketchy to me.

8. Alfred, warden cam, at home work but not this.It won't go any further then enter username.

9. Really liked the on-demand monitoring feature.

10. Reinstalled twice, names match, nothing but black screen with ads.

11. I will try download and install new version.

Steps to Troubleshoot & Fix EyesPie Issues

1. Fix EyesPie Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EyesPie: Restarting the app will resolve most errors.
  2. Update the EyesPie App. Here is how:
    1. On Android goto PlayStore » Search for "EyesPie" » Open EyesPie - Family Security Live Monitoring Camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EyesPie » click "UPDATE".
  3. Clear EyesPie - Family Security Live Monitoring Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from EyesPie servers.
    1. On Android, goto Settings » Apps » Select "EyesPie - Family Security Live Monitoring Camera" » click Storage » click "Clear Cache".
  4. Check EyesPie app permissions. If any of these permissions required to use your device's features are disenabled, EyesPie might not work.
  5. Uninstall and reinstall EyesPie. If nothing else has worked, completely uninstall EyesPie then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EyesPie not working


2. Fix EyesPie Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EyesPie be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EyesPie not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EyesPie may not be able to connect to the Internet when running in the background.

Reported Issues