Contact Smart TV Remote Control Customer Service

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1. Edit:TV model is the Sony braviaNo idea why this app is rated so low, I downloaded and set it up within minutes for my LG Webos TV, it has some clever features and works like a charm every time, I like the quick access to the apps, don't even have to point my phone at the tv as its working through my router, might be nice to have different UI themes to choose from but hey, it's free!!it works pretty good.

2. Fingers crossed!Works flawlessly, the remote is a bit slow in response maybe a second late at it's worst, and the voice command doesn't work on my tv however it's far better than most of its competition, other remotes just disconnect out of the blue.

3. It didn't ask for and I didn't give any permissions, odd again...Kind of works on 2021 Sharp Aquos, The only button that requires infra red is the on/off button, the rest of the buttons are Bluetooth, so the majority of people will need to turn the TV on maually.

4. If you only need to control 1 TV or if you have different brand TVs then this app works great! If you have multiple of the same brand, only 1 TV will work at a time.Actually free (with some pop up adds, can't get away from that these days...), and works.

5. Stressful.Out of all the so called smart remote apps I've downloaded, this has been the only 1 that actually worked.

6. When I try to add the second remote it just loads the other one instead of giving me the option for two Bravia remotes.

7. I was still in the need of remote using my smart phone for my RCA Android Smart TV so i kept looking.

8. (Edit) I found a timer option in my phones app settings ill adjust it to see if it works.

9. Powered on, then I scanned for TV channels, and then went to Netflix (through the smart TV, not cast from phone).

10. I'm not sure how to allow it to run in the background until I close appTo anyone reading this, please, please just go buy a universal remote from a store.

11. I read the info about the app and I saw the remark stating helpful customer service and by contacting via email.

1. Fix Smart TV Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smart TV Remote Control: Restarting the app will resolve most errors.
2. Update the Smart TV Remote Control App. Here is how:
   1. On Android goto PlayStore » Search for "Smart TV Remote Control" » Open Smart TV Remote Control » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart TV Remote Control » click "UPDATE".
3. Clear Smart TV Remote Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart TV Remote Control servers.
   1. On Android, goto Settings » Apps » Select "Smart TV Remote Control" » click Storage » click "Clear Cache".
4. Check Smart TV Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, Smart TV Remote Control might not work.
5. Uninstall and reinstall Smart TV Remote Control. If nothing else has worked, completely uninstall Smart TV Remote Control then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smart TV Remote Control not working

2. Fix Smart TV Remote Control Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smart TV Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smart TV Remote Control not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smart TV Remote Control may not be able to connect to the Internet when running in the background.