Published by realtor.com® on Feb 26, 2024

Report an issue with Realtor.com.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Realtor.com: Buy, Sell & Rent?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of realtor.com® to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Realtor.com: Buy, Sell & Rent image 1 contact Realtor.com: Buy, Sell & Rent image 2

About Realtor.com: Buy, Sell & Rent

1. Find a home that’s perfect for you and search seamlessly across devices with the award-winning Realtor. com® Real Estate app. *Based on an Aug. 2023 proprietary survey among real estate professionals.

2. Whether you’re buying, renting, or selling, we offer tons of easy-to-use tools and resources to help you achieve your homebuying goals.

3. Home search has never been easier or more fun thanks to Realtor. com.

4. Research real estate prices, values of houses for sale, homes for rent in your area and more—and find a home that is so you.

Realtor.com Customer Insights

1. It's not a saved search so why is it deciding to alert you just because something was looked at? There's also no clear way to stop them without disabling all notifications since it's not clear how/why they even started.After a week of looking at properties, noticed a lot of the ones I looked at in the website are missing.

2. There are too many bugs with this app.Most annoying thing is that you can't just check a specific area or property without the app deciding to send push notifications for that area.

3. Not sure if it's slow on purpose so people will get the app instead of use the site, but it being so slow only pushes people to use other sites instead.

4. I am getting notifications for rentals and I'm not in the rental market!I do really like this app, but one thing I've not yet figured out is how to save my preferences for rentals.

5. Regularly get a 'search error.' Now app doesn't sync with desktop, with either showing listings previously viewed as unviewed.

6. Edit - They contacted me from the app but I've tried working with them before on many of the similar issues and the problems never get resolved.So much better than the website.

7. And I'm sick to death of being sent homes that don't remotely match any of the criteria I set for the searches.

8. The crime overlay was removed in a fit of 'woke,' taking away an important piece of information for someone relocating to an unfamiliar area.

9. Possibly be able to set different criteria for homes within zones of the selected area.

10. The only good thing is that it's better than the other apps.App worked well at first.

11. When you share a listing, the other user wouldn't see the listing you sent them.

Steps to Troubleshoot & Fix Realtor.com Issues

1. Fix Realtor.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Realtor.com: Restarting the app will resolve most errors.
  2. Update the Realtor.com App. Here is how:
    1. On Android goto PlayStore » Search for "Realtor.com" » Open Realtor.com: Buy, Sell & Rent » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Realtor.com » click "UPDATE".
  3. Clear Realtor.com: Buy, Sell & Rent app cache: Clearing cached data will force your app to retrieve the latest data directly from Realtor.com servers.
    1. On Android, goto Settings » Apps » Select "Realtor.com: Buy, Sell & Rent" » click Storage » click "Clear Cache".
  4. Check Realtor.com app permissions. If any of these permissions required to use your device's features are disenabled, Realtor.com might not work.
  5. Uninstall and reinstall Realtor.com. If nothing else has worked, completely uninstall Realtor.com then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Realtor.com not working


2. Fix Realtor.com Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Realtor.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Realtor.com not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Realtor.com may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello

    — by Anthony Work 2 months ago

  • Hello i would like to cancel my subscription before my 7 day free trial is over, thank you.

    — by Richard Sanchez 1 year ago

  • Need to delete this account

    — by Catherine D Newman 1 year ago

  • Hi can you cancel please

    — by Maezey Searle 2 years ago

  • Please cancel my subscription to Realtor.com I had a horrible experience using it I never spoke to an agent one time!

    — by Gregory Cunningham 2 years ago

More from the developer