Contact Universal Smart TV Remote Customer Service

Why should I report an Issue with Universal Smart TV Remote -PRO?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CodeMatics Media Solutions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We will work on to make this application compatible with your TV brand. • Menu Button with up / down and left / right Controls. • Red / Green / Blue / Yellow (Multiple purpose soft keys). • Phone or Tablet with built in IR blaster is required for the Traditional IR TV devices. • For Smart TVs / devices, both the smartTV device and user's mobile device must be connected to the same network. • This app is compatible with the TV brands / models currently available in the app.

2. As mobile phone has become a major gadget that people always carry with them, so having an application installed on your mobile device that works as a TV remote control will make your life easier.

3. If your brand is not listed or the TV remote control application is not working with your television, please drop us an email with your TV brand and remote model.

4. Just right before one of your favourite TV season or show is about to start, OR your favourite sports game is about to begin, OR you want to watch news and your TV remote control is not within your reach. No setup required.

5. It is always good and easy to use a single Universal remote control device to control all you electronic equipments.

6. The No. 1 Universal TV Remote Control - Smart and IR Remotes App in more than 100 countries.

7. This is an unofficial TV remote application for these Television brands. • "Email us" the Model of your TV and we will try our best to make it available as soon as we possibly can.

8. The smart remote control app is being updated accordingly.

9. The only setting you have to make is to connect the mobile device and Smart TV on the same WiFi Network and you are ready to go.

10. Now you can Cast media files stored on your mobile phone to your Smart TV screen.

11. The simplicity which this app offers to its users has been acknowledged and appreciated widely throughout the world. • Biting and / or boiling your batteries in water hoping it would result in magically recharging them, etc.

1. If this is fixed, it would be 5 stars.Needs a lot of user interface improvement and focus on the main function, which is a simple TV remote controlGood app just need a touch pad for wen you go on the Internet on your smart tv to move around the mouse.

2. So frustrating!!!Tested the free version for Bauhn TV and the second profile worked but the paid version doesnt load any profiles.

3. To avoid this, I opted to buy the pro version, but after selecting my TV brand, the app freezes... waste of money for meThe app design is fine.

4. Avoid this app.downloaded the free app, and it worked great with the exception of ads, and having to repeatedly put my TV code in.

5. But good app keep it upTerrible for a SANYO TV Do not buy this app for a SANYO TV, it will only turn on and off, volume up and down, but will not move to highlight and select menu items.

6. The free version is unusable due to the endless ads so you don't find out it sucks until after you buy it.

7. I request a refund pleaseI bought a subscription to your remote this evening and am unable to operate it with our MI television.

8. Total trash, don't waste your money.

9. One annoying thing is I will have to enter the TV code each time.

10. You can't save remotes once you've found them.

11. It's so frustrating.

1. Fix Universal Smart TV Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Universal Smart TV Remote: Restarting the app will resolve most errors.
2. Update the Universal Smart TV Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Universal Smart TV Remote" » Open Universal Smart TV Remote -PRO » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Universal Smart TV Remote » click "UPDATE".
3. Clear Universal Smart TV Remote -PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from Universal Smart TV Remote servers.
   1. On Android, goto Settings » Apps » Select "Universal Smart TV Remote -PRO" » click Storage » click "Clear Cache".
4. Check Universal Smart TV Remote app permissions. If any of these permissions required to use your device's features are disenabled, Universal Smart TV Remote might not work.
5. Uninstall and reinstall Universal Smart TV Remote. If nothing else has worked, completely uninstall Universal Smart TV Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Universal Smart TV Remote not working

2. Fix Universal Smart TV Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Universal Smart TV Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Universal Smart TV Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Universal Smart TV Remote may not be able to connect to the Internet when running in the background.