Published by iCanDesign LLC on Oct 31, 2023

Report an issue with Room Planner.
Send the customer service your feedback so they can fix your issue asap.

Email Support directly

Why should I report an Issue with Room Planner: Home Interior 3D?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of iCanDesign LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Room Planner: Home Interior 3D image 1 contact Room Planner: Home Interior 3D image 2

Room Planner Customer Insights

1. I probably would have paid for the app to be able to use the finished product or print it but I'm not about to waste that much time Fighting their sabotageAbsolutely love this App! I can honestly say that I know for sure that this is 100% the best floorplanning and interior design app for Android system phones.I currently use the Premium version but used the free version for months & months and the options are insane.

2. They have a lot of good features like resizing furniture, the room layout, changing colors.Trying to add a floor plan with your camera is buggy.

3. Good for working with one room at a time, but not entire levels.Very difficult to select things properly.

4. Either adjusting them or starting from scratch with a new room won't allow you to do very basic things like change the length of the walls (that it determined on its own, incorrectly) without a subscription.

5. Over priced.This app is awesome! However, the pro version is a bit pricey for someone who doesn't do interior design for a living and just wants to re model my house here and there.

6. You can try to move something in the room after you finally select it, and more than half the time it will change the scale, and you cant lock it.

7. I don't doubt it would do the job if you fought it long enough, but some math and graph paper will be faster.Good concept for an app, but it freezes anytime you try to edit or add anything, and it takes forever to load the app or any of the floor plans.

8. You will be more than 100%satisfied! I'm on a tight budget and I always make sure I have that 6$ every week!Decent app, but not sure it's worth paying for.. I did pay for "pro" so that I could specify dimensions, only to find that after specifying an exact dimension, it changes when I specify a later dimension.

9. Even if you can get the wall to go to the right width when you add the next wall it'll change the measurement or make it to the measurements are uneven just in case the free version would have worked.

10. There are so many free decor options for any possible thing you need/want for any room you have made.

11. All of these great features and abilities really is giving me the confidence in investing in the Pro version.

Steps to Troubleshoot & Fix Room Planner Issues

1. Fix Room Planner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Room Planner: Restarting the app will resolve most errors.
  2. Update the Room Planner App. Here is how:
    1. On Android goto PlayStore » Search for "Room Planner" » Open Room Planner: Home Interior 3D » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Room Planner » click "UPDATE".
  3. Clear Room Planner: Home Interior 3D app cache: Clearing cached data will force your app to retrieve the latest data directly from Room Planner servers.
    1. On Android, goto Settings » Apps » Select "Room Planner: Home Interior 3D" » click Storage » click "Clear Cache".
  4. Check Room Planner app permissions. If any of these permissions required to use your device's features are disenabled, Room Planner might not work.
  5. Uninstall and reinstall Room Planner. If nothing else has worked, completely uninstall Room Planner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Room Planner not working

2. Fix Room Planner Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Room Planner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Room Planner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Room Planner may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi I want to make sure my subscription is cancelled. You can look for it using my email address. Thank you

    — by Liran Zamir 1 month ago

  • Hello i have a subscription and i would like to cancel due to no longer needing it.

    — by Shah 4 months ago

  • Subscription Cancelation Request

    — by Ricky K Daniel 1 year ago

More from the developer