Published by Cawice on Aug 18, 2024

contact Cawice: Security Camera Chat with our AI-based Cawice Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Cawice?



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Why chat with our AI Cawice Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Cawice.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The free version will allow you to watch any device with a cam that the app is on but the premium version of the app is to expensive as it only unlocks automatic features like autorecord and alarm for a monthly fee but does not upload the video to online storage or any other feature that would be worth a 5 dollar month fee.

2. No complaints or issues here.Update still does not work properly I've tested more and come to find out you could be in the range of the camera for a few minutes before it takes pictures or recordings but if it changes from sunny to overcast or vice-versa you will get notifications all day and see nothing but the sun changing.

3. Lots of features in the free version like motion and sound detection also alerts to the viewer phone.

4. You can turn the flashlight on from your veiwing phone play an alarm it has a night time mode thats not very useful maybe with a better camera.

5. I plan on paying for the full version so i can usr more than one camera and take advantage of the auto record feature.

6. Great idea and almost perfect setup just a couple more bugs to workoutWhat they consider to be basic features or functions they make available for free that they could charge quite easily for.

7. sometimes the camera phone takes a little bit longer to connect to the viewer.

8. Its "motion capture" recording, if you can even call it that, takes 50kb pictures of which I can count the individual pixel and somehow still fails to capture any motion.

9. Is this app a joke? Of all the phone security camera apps this one is by far the worst, and I've basically tried them all.

10. What else can I say, but "WOW!!" I just came across this app less than 15 minutes ago and already have it set up on my AT&T Note 8 as a viewer and an old Alcatel running WiFi only for the camera.

11. If your only using one phone/camera the free version is good as is.It works as described.

Steps to Troubleshoot & Fix Cawice Issues

1. Fix Cawice Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cawice: Restarting the app will resolve most errors.
  2. Update the Cawice App. Here is how:
    1. On Android goto PlayStore » Search for "Cawice" » Open Cawice: Security Camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cawice » click "UPDATE".
  3. Clear Cawice: Security Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Cawice servers.
    1. On Android, goto Settings » Apps » Select "Cawice: Security Camera" » click Storage » click "Clear Cache".
  4. Check Cawice app permissions. If any of these permissions required to use your device's features are disenabled, Cawice might not work.
  5. Uninstall and reinstall Cawice. If nothing else has worked, completely uninstall Cawice then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cawice not working


2. Fix Cawice Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cawice be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cawice not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cawice may not be able to connect to the Internet when running in the background.

Reported Issues

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