Contact SAM-Matics Customer Service

Why should I report an Issue with SAM-Matics: TV Remote for SAMS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CodeMatics Media Solutions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Other than voice, everything is great.I love this app i didnt have to pay anything it works fine there are a few adds here and there but otherwise it was working perfect.

2. I want a refund 😕Works great when it actually populates a list of TVs to connect to.Works for about 20 seconds and the stops.

3. Would request the developers to include the bixby voice feature as well.

4. Edit....latest update is good.

5. Instantly recognized my Samsung smart tv RU7400.

6. 🤗I can't get the app to work 😫 On top of that the ads won't even let you click anywhere.

7. Its fast now and the issue experienced earlier not occuring now.

8. Thanks for informing me.

9. Excellent Free app.

10. Appreciate it.

1. Fix SAM-Matics Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SAM-Matics: Restarting the app will resolve most errors.
2. Update the SAM-Matics App. Here is how:
   1. On Android goto PlayStore » Search for "SAM-Matics" » Open SAM-Matics: TV Remote for SAMS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SAM-Matics » click "UPDATE".
3. Clear SAM-Matics: TV Remote for SAMS app cache: Clearing cached data will force your app to retrieve the latest data directly from SAM-Matics servers.
   1. On Android, goto Settings » Apps » Select "SAM-Matics: TV Remote for SAMS" » click Storage » click "Clear Cache".
4. Check SAM-Matics app permissions. If any of these permissions required to use your device's features are disenabled, SAM-Matics might not work.
5. Uninstall and reinstall SAM-Matics. If nothing else has worked, completely uninstall SAM-Matics then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SAM-Matics not working

2. Fix SAM-Matics Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SAM-Matics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SAM-Matics not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SAM-Matics may not be able to connect to the Internet when running in the background.