Published by CodeMatics Media Solutions

contact SAM-Matics: TV Remote for SAMS Chat with our AI-based SAM-Matics Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with SAM-Matics?



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Why chat with our AI SAM-Matics Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of SAM-Matics.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Other than voice, everything is great.I love this app i didnt have to pay anything it works fine there are a few adds here and there but otherwise it was working perfect.

2. I want a refund 😕Works great when it actually populates a list of TVs to connect to.Works for about 20 seconds and the stops.

3. Would request the developers to include the bixby voice feature as well.

4. Edit....latest update is good.

5. Instantly recognized my Samsung smart tv RU7400.

6. 🤗I can't get the app to work 😫 On top of that the ads won't even let you click anywhere.

7. Its fast now and the issue experienced earlier not occuring now.

8. Thanks for informing me.

9. Excellent Free app.

10. Appreciate it.

Steps to Troubleshoot & Fix SAM-Matics Issues

1. Fix SAM-Matics Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SAM-Matics: Restarting the app will resolve most errors.
  2. Update the SAM-Matics App. Here is how:
    1. On Android goto PlayStore » Search for "SAM-Matics" » Open SAM-Matics: TV Remote for SAMS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SAM-Matics » click "UPDATE".
  3. Clear SAM-Matics: TV Remote for SAMS app cache: Clearing cached data will force your app to retrieve the latest data directly from SAM-Matics servers.
    1. On Android, goto Settings » Apps » Select "SAM-Matics: TV Remote for SAMS" » click Storage » click "Clear Cache".
  4. Check SAM-Matics app permissions. If any of these permissions required to use your device's features are disenabled, SAM-Matics might not work.
  5. Uninstall and reinstall SAM-Matics. If nothing else has worked, completely uninstall SAM-Matics then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SAM-Matics not working


2. Fix SAM-Matics Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SAM-Matics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SAM-Matics not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SAM-Matics may not be able to connect to the Internet when running in the background.

Reported Issues

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