Contact TaxCaster Customer Service

Why should I report an Issue with TaxCaster by TurboTax?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Intuit Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Just enter some basic info and watch your refund add up. • Up-to-date: Updated to 2023 tax laws for an accurate tax refund estimate. • Know your taxes: Use an estimate from the federal income tax calculator to get a quick read on your taxes before you prepare your tax return. • Plan ahead: Run scenarios on life events like getting married, having a baby or buying a home.

2. You can also override the default/change the language in the app settings. • Family of apps:  Navigation drawer that lets you easily switch to other Intuit apps: TurboTax and Mint. • NOTE: TaxCaster doesn't prepare your taxes.

3. You can use it to estimate your taxes, and then use TurboTax to prepare and file your taxes. • TaxCaster and TurboTax do not represent any government entity.

4. Adjust your paycheck withholdings so you take home more money or plan ahead so you pay less tax. • TaxCaster en Español:  If your device language is set to Spanish, the app will default to the Spanish setting.

5. This interactive, free tax refund calculator provides quick, accurate insights into how much you'll get back or owe this year. It's easy.

6. The websites for the IRS: as well as state & local tax authorities: are the source of information for specific tax requirements.

1. I try to monitor my taxes closely to make sure I am having enough deducted and such so the big discrepancy this year was a shocker.Very wrong! This app showed a refund of $17,000!! I knew that was ABSOLUTELY WRONG! I use TurboTax anyway so when I did my taxes last week I knew we would not be getting a refund like that.

2. It was $12,000 off from actual refund! And yes, I entered all info correctly into TaxCaster so I'm not sure how it came up with that number.I have used this app for 5 years or so and it's always been spot on, even though I don't like the results, but they are what they are.

3. Remember, the payments made in 2021 were 6 months advance, per child, (for those that received all 6 months.) There is a 6 month bulk amount clamable, per child, on one's 2021 taxes as well.

4. Bizarre!!Edit: Since the newest update, it will give the correct refund amount, HOWEVER- you have to enter all information, it will give an amount that is roughly $2,000 less than it should be.

5. you also have to close the app and reopen it to get the correct refund amount otherwise it's the wrong amount until then.

6. new updated number was close to my refund amount but off by 600 dollars.Refund estimate was wayyy off.

7. To the dollar.I have had the taxcaster for the past 5 years and it has always been very accurate.

8. Hope it's updated soon.Waaay off for taxes to be filed in 2022.

9. The web version is equally inaccurate for me.i have used this app for a few years and this is the first time ever it was wrong.

10. When i actually went to file my taxes, i was told i will only be getting $6,927.

11. It over estimates by A LOT giving false hope to those who are in dier need of their refund.

1. Fix TaxCaster Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TaxCaster: Restarting the app will resolve most errors.
2. Update the TaxCaster App. Here is how:
   1. On Android goto PlayStore » Search for "TaxCaster" » Open TaxCaster by TurboTax » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TaxCaster » click "UPDATE".
3. Clear TaxCaster by TurboTax app cache: Clearing cached data will force your app to retrieve the latest data directly from TaxCaster servers.
   1. On Android, goto Settings » Apps » Select "TaxCaster by TurboTax" » click Storage » click "Clear Cache".
4. Check TaxCaster app permissions. If any of these permissions required to use your device's features are disenabled, TaxCaster might not work.
5. Uninstall and reinstall TaxCaster. If nothing else has worked, completely uninstall TaxCaster then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TaxCaster not working

2. Fix TaxCaster Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TaxCaster be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TaxCaster not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TaxCaster may not be able to connect to the Internet when running in the background.