Published by Financial Plus Credit Union on Apr 26, 2024

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Why should I report an Issue with Financial Plus Credit Union?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Financial Plus Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Financial Plus Credit Union

1. Serving members who live or work in LaSalle, Bureau, Grundy, or Putnam Counties in North Central Illinois.

2. FPCU's Free Mobile App is designed specifically for your Android phone, Android tablet or Wear OS.

3. We belong to you and that's the PLUS!! *FREE Mobile Banking App.

4. It is fully secure using advanced encryption technology.

5. Enjoy accessing your account anytime, anywhere!

6. No personal or confidential information is stored on the mobile device.

Financial Plus Credit Union Customer Insights

1. It's easy to understand and the mobile check deposit is easy to use and the deposit is verified much faster than you would find with a bank's app.Always easy to access, no problems.Monitor all of your accounts easily.

2. I would give this app a 4 or 5 because it is easy and convenient, except for every time I try to get the pic of my check it is really hard to get the whole check in without it trying to cut off the right side or distort the picture.

3. overall, good app!Love it, but sometimes it is overly picky when trying to take check shots, while making deposits.

4. Love how easy and quick it is to see balances and to transfer funds from one account to another.

5. Only problem is if the app fails to read your fingerprint, it disables the setting, making you reenter your password and enable the setting again.

6. Pitty the check deposit doesn't work, at least it never has for me.

7. Beyond that it's a mega time saver.I really enjoy being able to see what I have in my account when I want to.

8. Thank you for making it so simple!Very convenient and secure.

9. The auto capture and measuring box really need worked onVery fluid.

10. Even an old lady who is DEFINATELY not tech savvy can perform the different tasks easily.

11. Easy to use.

Steps to Troubleshoot & Fix Financial Plus Credit Union Issues

1. Fix Financial Plus Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Financial Plus Credit Union: Restarting the app will resolve most errors.
  2. Update the Financial Plus Credit Union App. Here is how:
    1. On Android goto PlayStore » Search for "Financial Plus Credit Union" » Open Financial Plus Credit Union » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Financial Plus Credit Union » click "UPDATE".
  3. Clear Financial Plus Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from Financial Plus Credit Union servers.
    1. On Android, goto Settings » Apps » Select "Financial Plus Credit Union" » click Storage » click "Clear Cache".
  4. Check Financial Plus Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, Financial Plus Credit Union might not work.
  5. Uninstall and reinstall Financial Plus Credit Union. If nothing else has worked, completely uninstall Financial Plus Credit Union then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Financial Plus Credit Union not working


2. Fix Financial Plus Credit Union Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Financial Plus Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Financial Plus Credit Union not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Financial Plus Credit Union may not be able to connect to the Internet when running in the background.

Reported Issues