Published by DefiQ on Jul 15, 2024

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Why should I report an Issue with Giddy: Secure Crypto Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DefiQ to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Giddy: Secure Crypto Wallet

1. With our revolutionary decentralized private key security solution, you get to hold your money without having to keep track of a 24 word seed phrase on your own. Your keys, your crypto.

2. Join the global cryptocurrency movement by downloading the Giddy app and getting started on your journey to growing your crypto.

3. When going it alone in the land of DeFi, it is easy to make a mistake that can cost you all of your crypto. Giddy to the rescue.

4. We ensure that you approve the exact right amount of crypto for each transaction and then expire that approval so you’re not left with vulnerable loose ends.

5. You don’t have to keep track of long seed phrases or worry about losing a private key. We’ve got you covered.

6. Right now the pros are finding ways to invest their crypto on the blockchain and earn interest on their favorite tokens.

7. It stands for Decentralized Finance and it’s the idea that we don’t need middlemen like banks eating up all the profits.

8. Giddy takes care of the hard stuff so you can spend time doing the things you love.

9. Normally, transacting in crypto requires you to set aside a portion of your crypto to pay for network fees.

10. We don’t take huge fees any time you want to move your money around.

11. Giddy’s mission is to make crypto investing as easy and rewarding as possible.

Giddy Customer Insights

1. If you have ever used a defi Dapp you will understand most are so confusing it takes some trial and error costing you money but this was very straightforward especially in the giddy farm liquity pair just hit max and your done no swapping coins to balance the pair it was great and an amazing yield offeringThis wallet is fantastic.

2. Giddy simplified what used to take 4-5 different transactions into a single swipe to stake and start earning.

3. Team is doing a great job to make things significantly easier to enter crypto while holding your OWN keys unlike centralized exchanges.

4. Very well made and visually appealing.This is hands down the easiest way to stake and earn yield in DeFi.

5. The designs are wonderful and help in the tattoo decision process.Great easy to use app.

6. This one is a winner 🏆So far giddy is awesome very user friendly.

7. Loved the features and the pool with huge APY.This tattoos for men app is a hidden gem for shoulder tattoo enthusiasts.

8. Super simpleGiddy is revolutionary in terms of gas fees since it only takes $GIDDY as the gas.

9. I'm giddy for giddy.Wow! State of the art wallet.

10. Very impressed.Fantastic app for staking crypto.

11. Instant network transactions.Really well put together app.

Steps to Troubleshoot & Fix Giddy Issues

1. Fix Giddy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Giddy: Restarting the app will resolve most errors.
  2. Update the Giddy App. Here is how:
    1. On Android goto PlayStore » Search for "Giddy" » Open Giddy: Secure Crypto Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Giddy » click "UPDATE".
  3. Clear Giddy: Secure Crypto Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Giddy servers.
    1. On Android, goto Settings » Apps » Select "Giddy: Secure Crypto Wallet" » click Storage » click "Clear Cache".
  4. Check Giddy app permissions. If any of these permissions required to use your device's features are disenabled, Giddy might not work.
  5. Uninstall and reinstall Giddy. If nothing else has worked, completely uninstall Giddy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Giddy not working


2. Fix Giddy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Giddy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Giddy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Giddy may not be able to connect to the Internet when running in the background.

Reported Issues