Contact Gateway Bank Customer Service

Why should I report an Issue with Gateway Bank Mobile App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gateway Bank AZ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Gateway Bank Mobile App is your personal financial advocate that gives you the ability to aggregate all of your financial accounts, including accounts from other banks and credit unions, into a single view.

2. To use the Gateway Bank app, you must be enrolled as a Gateway Bank digital banking user.

3. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.

4. Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.

5. Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.

6. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.

1. I live out of state and having the ability to deposit checks is a big help.Works great and saves a lot of travel and time, great with my work hours.Works great.

2. Super simple.Easy and efficient.Keeps requiring re-entering pass code while using app.

3. Best bank for business.

1. Fix Gateway Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gateway Bank: Restarting the app will resolve most errors.
2. Update the Gateway Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Gateway Bank" » Open Gateway Bank Mobile App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gateway Bank » click "UPDATE".
3. Clear Gateway Bank Mobile App app cache: Clearing cached data will force your app to retrieve the latest data directly from Gateway Bank servers.
   1. On Android, goto Settings » Apps » Select "Gateway Bank Mobile App" » click Storage » click "Clear Cache".
4. Check Gateway Bank app permissions. If any of these permissions required to use your device's features are disenabled, Gateway Bank might not work.
5. Uninstall and reinstall Gateway Bank. If nothing else has worked, completely uninstall Gateway Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gateway Bank not working

2. Fix Gateway Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gateway Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gateway Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gateway Bank may not be able to connect to the Internet when running in the background.