Contact CoinEx Customer Service

Why should I report an Issue with CoinEx: Buy Memecoin & Crypto?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ViaBTC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Over 200 crypto pairs now offer futures up to 100x leverage. - Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Binance Coin (BNB), Solana (SOL), USD Coin (USDC), Ripple (XRP), Dogecoin (DOGE), Tron (TRX), Toncoin (TON), Cardano (ADA), Avalanche (AVAX), SHIBA INU (SHIB), Wrapped Bitcoin (WBTC), Bitcoin Cash (BCH), Chainlink (LINK), Polkadot (DOT), Litecoin (LTC), NEAR Protocol (NEAR), Dai (DAI), Sui (SUI), Aptos (APT), Uniswap (UNI), Pepe (PEPE), Bittensor (TAO), Internet Computer (ICP), Polygon (POL), Artificial Superintelligence Alliance (FET), Monero (XMR), Kaspa (KAS), Ethereum Classic (ETC), Stacks (STX), Stellar (XLM), dogwifhat (WIF), Render Token (RENDER), OKB (OKB), Filecoin (FIL), Aave (AAVE), Immutable X (IMX), Arbitrum (ARB), Optimism (OP), THORChain (RUNE), Mantle (MNT), Cronos (CRO), Fantom (FTM), Injective (INJ), Beam (BEAM), Hedera Hashgraph (HBAR), VeChain (VET), Cosmos (ATOM) and many other cryptocurrencies. - Auto-Invest Plan: grow your crypto assets via Auto-Invest strategies. - Spot Grid: sell high and buy low, making profits in market fluctuations. - Trade board: join the trading leaderboard to earn mega rewards. - Airdrop Station: learn to earn free cryptos by answering questions. -The multi-lingual customer service team will be there for you 24/7.

2. Trade TON, DOGE, ETH, PEPE, WIF, POPCAT and other crypto now. - CoinEx supports more than 60 fiat currencies for traders to buy mainstream cryptocurrencies such as BTC, ETH, USDT, etc. - CoinEx provides spot, margin & futures trading services to 200+ countries, supporting 16 languages for users worldwide. - Follow the latest crypto trends and track prices such as Top Gainers, Top Losers, Value Leaders, Top Searches, Crypto Heat Map, Price Change Distribution, etc. - Buy and sell cryptos in one click, CoinEx Swap supports any combination of cryptos, and you can swap assets instantly without trading. - Earn compound interest by depositing cryptos with no minimum limit. 70% of the Collateral Pledge interest will be given and you can withdraw anytime. - Stake assets on the blockchain, and earn on-chain rewards. - Everyone can become a Market Maker and enjoy a 50% trading fee dividend.

3. Click the Newcomer zone to learn beginner tutorials and Newbie’s Tips. - Get Web3 content from the homepage, including daily important crypto news and hot projects. - CoinEx currently holds regulatory licenses, registrations, and approvals in 3 jurisdictions. - Being a secure, transparent exchange and upholding a 100% reserve rate worth over $100 million as proof of reserve has been the bottom line of CoinEx. - CoinEx adopts the "Merkle Tree" audit method to prove that the platform maintains a 100% reserve rate. - CoinEx openly displays the total assets of all on-chain wallet addresses and wallets held by the platform. - Spot Trading: simple trades of 1100+ cryptocurrencies with a self-developed proprietary trade-matching engine supporting up to 10,000 TPS. - Margin Trading: Multiply profits with Collateral Pledge. - Futures Markets: Buy long and sell short.

4. CoinEx is a global cryptocurrency exchange to make crypto trading easier.

5. APY from CoinEx trading fee dividend. - If you are new to Crypto, you can get started with CoinEx.

6. CoinEx has supported the AMM function for 700+ crypto markets, each owning a funding pool.

7. You can provide liquidity by adding funds into the pool and become a market maker.

8. By joining AMM, you can enjoy extra incomes with 15+% avg.

9. All inquiries will be treated with utmost respect and addressed promptly.

1. Concept-10/10 Execution-5/10 Their fees are very low, which is a nice change from other apps.I can't login into my account for some apparent reason and the problem is yet to be fixed the application keeps saying incorrect user but those are the creditials I use and they are still sending emails to that email but I can't loginI have been in crypto space so long, don't fall for negative review in here the exchange is fantastic n easy to use super fast n for the few years I have been watching them they are doing good work well done ✅ keep on doing why u guys are doing is excellent 👌Coinex is pure scam.

2. Im moving here for good.I recently accidently deleted my google athounticator and now i cant log in and i lost all of my credit i hate this TOTP code stuff for logging in .. also i dont have documents to restore totp .. Edit :: they helped me to fix my problem tnx to their good support service .. i hope they move on like this in supportingDon't trust Unsecured data/assets/crypto.

3. Interface takes a bit to get used to and the screens to verify phone or authenticator are not very clear, but once you get the hang of it, it's actually really easy to use.This by far my favorite exchange! They have tons of coins that others do not, the UI is top notch,fast and smooth.

4. On top of that their customer service is great,every issue i have had even when they have been my fault they have answered me and fixed the problem.

5. Really good crypto trading app! I was skeptical at first of using an app that is fairly new, but it has met and exceeded all my expectations.

6. Do not deposit any money with them.I don't experience having problem on using it.

7. I've been using for a few weeks now and I highly recommend it for trading alt coins.

8. Hacker/CSC can transfer your asset while you offline without notification, f2a, fingerprints,otp in seconds your assets disappeared.1. The withdrawals and deposits sometimes take so long to be processed.

9. (I have done my 4,000 usdt after hours it is still possessing!?) every now and then I have this problem! 2.

10. Trying to buy or sell at crucial times, or check my account all I see is "connection timed out" or "http 500" and no response.

11. The downside is fees are much higher than other platforms so that's a definite negative.

1. Fix CoinEx Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CoinEx: Restarting the app will resolve most errors.
2. Update the CoinEx App. Here is how:
   1. On Android goto PlayStore » Search for "CoinEx" » Open CoinEx: Buy Memecoin & Crypto » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoinEx » click "UPDATE".
3. Clear CoinEx: Buy Memecoin & Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from CoinEx servers.
   1. On Android, goto Settings » Apps » Select "CoinEx: Buy Memecoin & Crypto" » click Storage » click "Clear Cache".
4. Check CoinEx app permissions. If any of these permissions required to use your device's features are disenabled, CoinEx might not work.
5. Uninstall and reinstall CoinEx. If nothing else has worked, completely uninstall CoinEx then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CoinEx not working

2. Fix CoinEx Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CoinEx be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CoinEx not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CoinEx may not be able to connect to the Internet when running in the background.