Published by Citizens Deposit Bank

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Why should I report an Issue with Citizens Deposit Bank?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Citizens Deposit Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Citizens Deposit Bank Customer Insights

1. There are several instances when i try to open the app that after the initial opening screen where the next screen is just plain white, no text, no images...nothing but a plain white screen and the app won't open any further.

2. sucks when only internet is phoneAwful! Never loads and always wants a security call or text.Works great and eaay to use.

3. Easy and simple to usecould have more features and optimizationi just use it to keep my balance checked but it's been great .

4. And yes I have check with my bank many times to be sure that they have the correct phone number.

5. Always ask to send code but my phone number is never any of the ones listed.

6. Always have to get a code to get into just like right now.Absolutely horrible, and I have used this bank's online banking for several years.

7. Does not always have updated account information.not mobile friendly.

8. Useless is what this app isI like the app, just even with me being set up on account with my fiance.

9. Been doing this since the last updateCan't always get on it when I need to.

10. I cant always get on it, with us both being on the account together.

11. Don't want to do any of the questions you asked below!!Doesn't always work.

Steps to Troubleshoot & Fix Citizens Deposit Bank Issues

1. Fix Citizens Deposit Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Citizens Deposit Bank: Restarting the app will resolve most errors.
  2. Update the Citizens Deposit Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Citizens Deposit Bank" » Open Citizens Deposit Bank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Citizens Deposit Bank » click "UPDATE".
  3. Clear Citizens Deposit Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Citizens Deposit Bank servers.
    1. On Android, goto Settings » Apps » Select "Citizens Deposit Bank" » click Storage » click "Clear Cache".
  4. Check Citizens Deposit Bank app permissions. If any of these permissions required to use your device's features are disenabled, Citizens Deposit Bank might not work.
  5. Uninstall and reinstall Citizens Deposit Bank. If nothing else has worked, completely uninstall Citizens Deposit Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Citizens Deposit Bank not working


2. Fix Citizens Deposit Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Citizens Deposit Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Citizens Deposit Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Citizens Deposit Bank may not be able to connect to the Internet when running in the background.

Reported Issues