Published by 5paisa on Oct 26, 2024

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Why should I report an Issue with 5paisa: Stocks, IPO & SIP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 5paisa to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About 5paisa: Stocks, IPO & SIP

1. Open your free Demat account now and start seamless trading across NSE, BSE, Mutual Funds, IPOs, and SIPs. 🚀 Free Demat Account: Open your account and enjoy seamless trading with low brokerage across various segments like equity, derivatives, commodities, and currencies. 🚀 Live Stock Market Data: Stay updated with real-time stock market insights from Nifty 50, BSE Sensex, Bank Nifty, and more. 🚀 Seamless Stock Trading: Invest in thousands of stocks listed on NSE and BSE, set up stock SIPs, and track your portfolio easily. 🚀 Expert Insights: Get daily market research, stock recommendations, and investment ideas from seasoned experts. 🌟 Mutual Funds: Access over 4,000 zero-commission funds.

2. Track market trends and hedge effectively. ⚡ Live Market Data: Access real-time stock prices, news, and market updates from NSE, BSE, Nifty 50, Sensex, and more. ⚡ Effortless Account Management: Open and manage your account with ease, keeping track of your portfolio on the go so you never miss a market opportunity.

3. Start SIPs with as low as ₹100/month and monitor your investments in real time. 🌟 IPOs: Pre-apply for upcoming IPOs and receive real-time updates on your application status. 🌟 SIP & Lump Sum Options: Choose between regular SIPs or one-time lump sum investments to suit your financial goals. 💡 Algo Trading: Automate your trades with intelligent algorithms.

4. Customize strategies and let our advanced tools handle the rest. 💡 Futures & Options (F&O): Get detailed analytics, real-time data, and advanced risk management tools to maximize your trading potential. 💡 Commodity & Currency Trading: Add diversification to your portfolio by trading in commodities and currencies.

5. Whether you’re just starting or an experienced trader, 5paisa gives you the right tools and insights to succeed in the Indian stock market.

6. Whether it’s share market trading or long-term investing, 5paisa is your trusted partner in financial success.

7. Take charge of your financial future with 5paisa, the ultimate app that caters to all your trading and investing needs.

8. Invest smarter with 5paisa – your go-to platform for mutual funds, stocks, IPOs, and more.

9. Download the 5paisa app now and start investing in your future!

10. November ka Naya Trend - 5paisa ke Saath Brokerage ka The End!

11. Join over 45 lakh customers and become part of our growing 1 crore+ app users community today!

5paisa Customer Insights

1. but application user interface is bit complexes, position tab has to be different from order tab every time to see position need to get in oders and then position , similarly while in position itself deatails are not available in script for that again needs to go in watchlist and then script details better things should be handy.

2. Feedback: 1) The statistics visualization doesn't seem that great (pie chart) a better way needs to be implemented to display statistics.

3. But It offers a great way to save money by automatically applying coupon codes to online purchases, and it also offers a wide selection of deals on various products and services.

4. Earlier it was available and now it's unavailable.Simply adding negative balance even I'm having stocks that unsold, Not able deactivate the account to close, Utterly disappointed with an UI, not proper UI management, I suggest people to go with an groww App that's far more better than this app.

5. And also if i try to click on that email support it's giving an error in that's a bug in the application please try to clear that bug, It supposed to redirect to Email ✉️ but it is NOT.The app is quite good.

6. Even if you clear your downloads and try downloading it from the photo prompt, nothing happens, nothing downloadThe app is extremely very good and the order is delivered on the specified day sometimes it delivers a day before itself.

7. Overall, Extrape is a great choice for anyone looBetter than many others similar apps, this one is the best by far so too good.

8. Not all the time we can have amount in our account right so i request Flipkart to resolve this issue an help us to buy more products on this platform.

9. People have commented on how quickly and reliably the app works, as well as its great customer support team.

10. No mandatory signing up, no mandatory premium subscription, the app is completely free, a premium version exist but they dont insist at all to pay, and the free version gives a lot of functionnalities.

11. If we are waiting for a bus to the opposite direction, we do not get the exact details of the bus in that direction also the fare that reflects is more as it calculates the distance from the direction of ring route.

Steps to Troubleshoot & Fix 5paisa Issues

1. Fix 5paisa Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 5paisa: Restarting the app will resolve most errors.
  2. Update the 5paisa App. Here is how:
    1. On Android goto PlayStore » Search for "5paisa" » Open 5paisa: Stocks, IPO & SIP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 5paisa » click "UPDATE".
  3. Clear 5paisa: Stocks, IPO & SIP app cache: Clearing cached data will force your app to retrieve the latest data directly from 5paisa servers.
    1. On Android, goto Settings » Apps » Select "5paisa: Stocks, IPO & SIP" » click Storage » click "Clear Cache".
  4. Check 5paisa app permissions. If any of these permissions required to use your device's features are disenabled, 5paisa might not work.
  5. Uninstall and reinstall 5paisa. If nothing else has worked, completely uninstall 5paisa then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 5paisa not working


2. Fix 5paisa Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 5paisa be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 5paisa not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 5paisa may not be able to connect to the Internet when running in the background.

Reported Issues