Published by 5paisa on Nov 2, 2023

Report an issue with 5paisa.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with 5paisa: Share Market, MF & IPO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 5paisa to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About 5paisa: Share Market, MF & IPO

1. Set price alerts via mobile notifications based on real-time market feeds. 🏃‍♂️Download the 5Paisa app today and open your free Demat account to start your trading journey in the stock market.

2. Whether you're a seasoned trader seeking advanced tools or a newcomer eager to embark on your investment journey, our app has got you covered! 📊 For expert research-based trading ideas, leverage our insights on over 5000 listed stocks.

3. Make informed online trading decisions with confidence and maximise your investment potential. • Choose from expert-selected mutual funds such as Wealth Builder, High Growth, Stable Growth, Tax Saver, etc. , for SIP or one-time investment.

4. Identify potential trading opportunities with the help of advanced share market charts powered by Tradingview and ChartsIQ.

5. Benefit from various research and analysis tools, including stock market news, company financials and analyst recommendations.

6. 📈 Are you ready to step into the exciting world of stock market trading and investments?

7. Enjoy convenient fund transfers through NEFT, RTGS, IMPS and UPI.

8. Build a customised portfolio suitable for your goals and risk appetite.

9. You can view your account summary, holdings, and transaction history right from the app.

10. Address: IIFL House, Sun Infotech Park, Road no. 16V, Plot no.

11. Look no further than the 5Paisa app – your one-stop solution for all your financial aspirations.

5paisa Customer Insights

1. but application user interface is bit complexes, position tab has to be different from order tab every time to see position need to get in oders and then position , similarly while in position itself deatails are not available in script for that again needs to go in watchlist and then script details better things should be handy.

2. Feedback: 1) The statistics visualization doesn't seem that great (pie chart) a better way needs to be implemented to display statistics.

3. But It offers a great way to save money by automatically applying coupon codes to online purchases, and it also offers a wide selection of deals on various products and services.

4. Earlier it was available and now it's unavailable.Simply adding negative balance even I'm having stocks that unsold, Not able deactivate the account to close, Utterly disappointed with an UI, not proper UI management, I suggest people to go with an groww App that's far more better than this app.

5. And also if i try to click on that email support it's giving an error in that's a bug in the application please try to clear that bug, It supposed to redirect to Email ✉️ but it is NOT.The app is quite good.

6. Even if you clear your downloads and try downloading it from the photo prompt, nothing happens, nothing downloadThe app is extremely very good and the order is delivered on the specified day sometimes it delivers a day before itself.

7. Overall, Extrape is a great choice for anyone looBetter than many others similar apps, this one is the best by far so too good.

8. Not all the time we can have amount in our account right so i request Flipkart to resolve this issue an help us to buy more products on this platform.

9. People have commented on how quickly and reliably the app works, as well as its great customer support team.

10. No mandatory signing up, no mandatory premium subscription, the app is completely free, a premium version exist but they dont insist at all to pay, and the free version gives a lot of functionnalities.

11. If we are waiting for a bus to the opposite direction, we do not get the exact details of the bus in that direction also the fare that reflects is more as it calculates the distance from the direction of ring route.

Steps to Troubleshoot & Fix 5paisa Issues

1. Fix 5paisa Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 5paisa: Restarting the app will resolve most errors.
  2. Update the 5paisa App. Here is how:
    1. On Android goto PlayStore » Search for "5paisa" » Open 5paisa: Share Market, MF & IPO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 5paisa » click "UPDATE".
  3. Clear 5paisa: Share Market, MF & IPO app cache: Clearing cached data will force your app to retrieve the latest data directly from 5paisa servers.
    1. On Android, goto Settings » Apps » Select "5paisa: Share Market, MF & IPO" » click Storage » click "Clear Cache".
  4. Check 5paisa app permissions. If any of these permissions required to use your device's features are disenabled, 5paisa might not work.
  5. Uninstall and reinstall 5paisa. If nothing else has worked, completely uninstall 5paisa then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 5paisa not working


2. Fix 5paisa Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 5paisa be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 5paisa not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 5paisa may not be able to connect to the Internet when running in the background.

Reported Issues