Published by BlackBerry Limited on Sep 23, 2024

Report an issue with BlackBerry Hub+ Notes.
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Why should I report an Issue with BlackBerry Hub+ Notes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BlackBerry Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BlackBerry Hub+ Notes

1. Stay organized by managing all your important notes, from family gift ideas to your weekly shopping list. • Sync your notes with email providers such as Outlook. com, based on Microsoft Exchange ActiveSync 14. • Purchase a monthly subscription to get full functionality of BlackBerry Hub+ Notes.

2. BlackBerry® Hub+ Notes is a place to keep track of to-do lists, your bucket list, notes for a presentation, or action items from a meeting.

3. This grants you access to all the BlackBerry Hub+ apps, including Calendar, Contacts, Inbox, Tasks, and Launcher. For support, visit docs. blackberry.

BlackBerry Hub+ Notes Customer Insights

1. You can change font colors/styles and make bulleted lists, but what's the point if the well-organized note gets accidentally deleted?The app works and has more features however the search function is wasting my time.

2. Why would you want to search for the random words in the TEXT of the Note? Is there a option to change this to search the Title only? Blackberry OS 7 was the best and simplest in my opinion.

3. There is no pull down menu, I have lost count of how many times I want to save alterations to a note because you have to press on the upper right corner of the screen on the Keyone to save the note and it doesnt happen unless you have to almost push your finger through the screen.

4. I have no idea what was updated as you had come out with an update and I upgraded to the latest version and the notes all disappeared.Not happy with this app, it was a better app on earlier Blackberries designed by Blackberry web designers.

5. Just displays notes differently, worse.It has some bugs like there is a issue at times with Auto Save sometimes your note does not save.

6. I don't know why I can't sync my notes on the samsung Note app.

7. Part 2/reply- Play store - understood prior and while a google, not user, mistake on that front, integrating data files into the program file makes no sense.

8. not anymore now can only see a few letters which makes it impossible to figure out what note you want except to open it.

9. Perhaps something got overlooked.terrible. new version makes me unable to view much of what is in note.

10. thank you.Why is the delete button right next to the save button? I accidentally deleted a note, and now there's no way to get it back.

11. But this app does.Why did all my notes disappear after the update? I've lost everything that I kept in this program and am so mad right now.

Steps to Troubleshoot & Fix BlackBerry Hub+ Notes Issues

1. Fix BlackBerry Hub+ Notes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BlackBerry Hub+ Notes: Restarting the app will resolve most errors.
  2. Update the BlackBerry Hub+ Notes App. Here is how:
    1. On Android goto PlayStore » Search for "BlackBerry Hub+ Notes" » Open BlackBerry Hub+ Notes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlackBerry Hub+ Notes » click "UPDATE".
  3. Clear BlackBerry Hub+ Notes app cache: Clearing cached data will force your app to retrieve the latest data directly from BlackBerry Hub+ Notes servers.
    1. On Android, goto Settings » Apps » Select "BlackBerry Hub+ Notes" » click Storage » click "Clear Cache".
  4. Check BlackBerry Hub+ Notes app permissions. If any of these permissions required to use your device's features are disenabled, BlackBerry Hub+ Notes might not work.
  5. Uninstall and reinstall BlackBerry Hub+ Notes. If nothing else has worked, completely uninstall BlackBerry Hub+ Notes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BlackBerry Hub+ Notes not working


2. Fix BlackBerry Hub+ Notes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BlackBerry Hub+ Notes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BlackBerry Hub+ Notes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BlackBerry Hub+ Notes may not be able to connect to the Internet when running in the background.

Reported Issues