Published by SwiftKey on Oct 29, 2024

contact Microsoft SwiftKey AI Keyboard Chat with our AI-based Microsoft SwiftKey AI Keyboard Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Microsoft SwiftKey AI Keyboard?



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Why chat with our AI Microsoft SwiftKey AI Keyboard Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Microsoft SwiftKey AI Keyboard.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. for apple phone it loses some functionality I would only give 3 stars because there aren't arrows for moving the cursor.If this keyboard were free and allowed users to opt out of data collection, I would rate it highly! Since Microsoft purchased it, the keyboard has become laggier, more bloated with unnecessary features, and possibly the least secure app on any android device.

2. I've always hated that they didn't keep the windows phone cursor, it was amazing, these arrow keys can be frustrating when you accidentally hit them & the press+hold keyboard cursor is junky.

3. I used to like the keyboard a ton, but I have to move on.I've been using this app for over 4 years atleast and I highly recommend this app to anybody who likes convenience, accessibility, and customization when it comes to typing and communicating via cellular/mobile devices.

4. Now that doesn't happen anymore so I have to type everything out.Been using this since day one of having to upgrade my beloved windows phone eons ago.

5. No more trying to tap in *just* the right spot to get the cursor in the middle of a word.Overall I really like the keyboard itself.

6. I also can't find any way to contact support for help.Mostly great, been using it for years.

7. Not only for appearance, but also in choosing keyboard layout and - most importantly to me - the ability to add, remove and combine some keys.

8. And it's updated like twice since but I'm constantly now hitting the space bar or the up key or some button that is constantly resulting in me having to delete the word, retype, & the predicting is off.

9. It also no longer capitalizes people's names most of the time.I've loved this keyboard for years until tonight.

10. This is important because you can add the up, down, left, right arrow keys, allowing you precise and quick control over where your cursor is.

11. Overall great app thoughMust be the best keyboard known to man.

Steps to Troubleshoot & Fix Microsoft SwiftKey AI Keyboard Issues

1. Fix Microsoft SwiftKey AI Keyboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microsoft SwiftKey AI Keyboard: Restarting the app will resolve most errors.
  2. Update the Microsoft SwiftKey AI Keyboard App. Here is how:
    1. On Android goto PlayStore » Search for "Microsoft SwiftKey AI Keyboard" » Open Microsoft SwiftKey AI Keyboard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft SwiftKey AI Keyboard » click "UPDATE".
  3. Clear Microsoft SwiftKey AI Keyboard app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft SwiftKey AI Keyboard servers.
    1. On Android, goto Settings » Apps » Select "Microsoft SwiftKey AI Keyboard" » click Storage » click "Clear Cache".
  4. Check Microsoft SwiftKey AI Keyboard app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft SwiftKey AI Keyboard might not work.
  5. Uninstall and reinstall Microsoft SwiftKey AI Keyboard. If nothing else has worked, completely uninstall Microsoft SwiftKey AI Keyboard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft SwiftKey AI Keyboard not working


2. Fix Microsoft SwiftKey AI Keyboard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microsoft SwiftKey AI Keyboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microsoft SwiftKey AI Keyboard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microsoft SwiftKey AI Keyboard may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Mats

uninstall not working well at swiftkey idiot app not like this app

— 2 years ago by Mats

Deleting swiftkey not working well and google play admins are retard

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