Contact Microsoft Word Customer Service

Why should I report an Issue with Microsoft Word: Edit Documents?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If i want to highlight text, I have to use my finger to highly the multiple words I want then can go back to editing with mouse.2 objections: 1) When use search to find spot to edit, if I start to type it jumps someplace else.

2. Several other products can explain the growth of developing a versatile program, however, windows has already gone through that process upon the first version.lGenerally a good experience using MS Word.

3. The text and the curser jump around the page, inserting pictures or anything under the insert tab is buggy to the point of unusablity and even when you turn off auto save to attempt to peice together something though the bugs it manages to save after all the pages dissappear and the images that had been there go goodness knows where while text boxes appear everywhere.

4. Other than that hiccup (which was a bit distressing at the time), MS Word has performed well.As usual, it feels like Word is an obstacle I must overcome instead of the tool it's designed to be.

5. "Pick up where you left off" works inconsistently.Wonderful to have access to a full-blown working copy of Word on my phone.

6. Now, there's an issue with the cursor appearing in the incorrect location so it's impossible to tell where your next letter will go when typing.I used to love this app for all text creation but at some point it has gone completely down hill.

7. Functionally, the app is barely usable for anything other than reading on a phone, and no actual read aloud function makes it so close to not usable at all.

8. 2) When I edit a word sometimes it combines words before and after or creates gobbledygook.

9. The edit button used to be at the top of the screen and you had the entire screen to read your document.

10. Save yourself the frustration.Word works well enough but super disappointing it does not properly support mouse and keyboard.

11. Recently I have had problems because often the files opening from Dropbox open as read only and it says I must save a copy first.

1. Fix Microsoft Word Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Microsoft Word: Restarting the app will resolve most errors.
2. Update the Microsoft Word App. Here is how:
   1. On Android goto PlayStore » Search for "Microsoft Word" » Open Microsoft Word: Edit Documents » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Word » click "UPDATE".
3. Clear Microsoft Word: Edit Documents app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Word servers.
   1. On Android, goto Settings » Apps » Select "Microsoft Word: Edit Documents" » click Storage » click "Clear Cache".
4. Check Microsoft Word app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Word might not work.
5. Uninstall and reinstall Microsoft Word. If nothing else has worked, completely uninstall Microsoft Word then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Word not working

2. Fix Microsoft Word Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Microsoft Word be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Microsoft Word not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Microsoft Word may not be able to connect to the Internet when running in the background.