Contact Adobe Acrobat Reader Customer Service

Why should I report an Issue with Adobe Acrobat Reader: Edit PDF?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Adobe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All the other features are work such as note, underline, text, and signature but the highlight feature of text does not work anymore.Horrible. Constantly freezes, and I always have to restart my computer to even exit out of it.

2. It happened to me so many times😡😡😡 most of time it doesn't work!!!!!All my important files in one glance, l love it! The highlight feature is not working now after all this time of using Adobe(6 years).

3. But that feature only seems to work at random with text sometimes not appearing or appearing at random places throughout the document.

4. This feature doesn't work very well and you lose all your comments and markings on your files, especially when you decide to click on the SHARE function.

5. I am able to do many important things to my documents and pictures such as: editing, convert between formats, combine files, great storage capacity, and send documents to others for signatures.

6. It is also very clumsy in how it adds text boxes, which makes it hard to fill a form.The reason I gave this app 3 stars is because the search option is broken.

7. I tried inserting a small white image to cover up the two letters, but every time I insert an image, it doesn't appear! My deadline is past, and I only want my money back.

8. If this problem is corrected I will adjust my rating accordingly.I give Adobe Acrobat Reader 5 stars b/c it measures up to 100% of its functions and abilities displayed in the description and more.

9. The liquidity mode is the closest you get that really increases the font but you can't read it in dark mode and it only works with smaller documents.

10. I am impressed, Adobe, this was quite an unexpected and most welcome turn-around on what had long been a rather disappointing app.Be careful with synchronyzing all your saved files across your devices.

11. As an example: when placing text, the bounds of the text box have handles, BUT will always auto-resize to an unpredictable width when clicking away.

1. Fix Adobe Acrobat Reader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Adobe Acrobat Reader: Restarting the app will resolve most errors.
2. Update the Adobe Acrobat Reader App. Here is how:
   1. On Android goto PlayStore » Search for "Adobe Acrobat Reader" » Open Adobe Acrobat Reader: Edit PDF » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Adobe Acrobat Reader » click "UPDATE".
3. Clear Adobe Acrobat Reader: Edit PDF app cache: Clearing cached data will force your app to retrieve the latest data directly from Adobe Acrobat Reader servers.
   1. On Android, goto Settings » Apps » Select "Adobe Acrobat Reader: Edit PDF" » click Storage » click "Clear Cache".
4. Check Adobe Acrobat Reader app permissions. If any of these permissions required to use your device's features are disenabled, Adobe Acrobat Reader might not work.
5. Uninstall and reinstall Adobe Acrobat Reader. If nothing else has worked, completely uninstall Adobe Acrobat Reader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Adobe Acrobat Reader not working

2. Fix Adobe Acrobat Reader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Adobe Acrobat Reader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Adobe Acrobat Reader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Adobe Acrobat Reader may not be able to connect to the Internet when running in the background.