Published by Airtel on Nov 3, 2023

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Why should I report an Issue with Airtel Thanks – Recharge & UPI?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Airtel to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Airtel Thanks – Recharge & UPI image 1 contact Airtel Thanks – Recharge & UPI image 2

About Airtel Thanks – Recharge & UPI

1. Enjoy a plethora of offers for brands like Amazon, Myntra, Indigo, Samsung, Byju’s, PVR, Licious, Big Basket, Domino’s, Healthkart, Shopclues, Abhibus, and more while making UPI Bill Payments with the Airtel Thanks app!

2. Enjoy a hassle-free experience while making your everyday payments - prepaid mobile recharge, DTH recharge, postpaid mobile bill payment, broadband bill payment, FASTag recharge, and utility bill payments.

3. Check out financial services like personal loans, insurance, and free credit card in the shop section.

4. Airtel Thanks App puts the whole Airtel world on your mobile!

5. Explore the available online bill payment utilities.

6. Get the best entertainment with a free subscription to OTT platforms like Netflix, Amazon Prime, Disney+ Hotstar, and Xstream.

7. Recharge your prepaid number for talk time, 5G data, and more.

8. Experience 30x faster speed with Airtel 5G Plus.

9. Track your data usage balance, missed calls while out of network, and much more.

10. Scan any QR code to send and receive money via your UPI ID and online wallet.

11. Invest the smart way with DigiGold, fixed deposits, mutual funds & more.

Airtel Thanks Customer Insights

1. Great experience! Maybe you should pack up and go home?It's been 4 months since my postpaid sim have issue with Internet issue!!! I get around 0.02mbps from the past 4 months in a row now and still my issue has not been resolved!!!! And for the monthly payment you guys give ot to collection agents exact on time!!!! Kindly note im not gonna pay any bills from now on!!! No matter whatThis app is not stable at all.

2. In early days it send a message to you who called you whenever you're not in network now they send a message someone tried to calling you & if you want to see him go to call manager option in Airtel thanks app & if you tap on this option it doesn't show anything.

3. Many time when we click on MyWifi it shows "unable to connect" and suggests to reboot your router.Very poor app, I am trying to renew my broadband plan, but it just not possible, always gives error try later.

4. i have tried contacting there customer care and wasted around 24 hours of my life to just get a call from them but i didn't get any call from them after repeated tries.

5. I think I have to shift to other network due to this issues overall the network connection is good.Its very frustrating every time they increase price and invent a new way to loot us.

6. Can't wait to get rid of this terrible app and service as soon as Reliance Jio fiber is available in my area.Just enabled unlimited 5g, but whenever I turn on data l, it says, "no internet connection".

7. Every time one random person attends the same query and provide stupid remarks, without reading what is the problemWorst experience.

8. Now after recharging 2999 for 1 year i was unable to recharge for 50gb pack with existing validity.

9. And Airtel customer care guys are bunch of fools.

10. It's so easy.The app UI is very slow, whenever you tap on any option it takes too much time to open.

11. Unable to reach anybody.Improve the payment interface and also make it faster.

Steps to Troubleshoot & Fix Airtel Thanks Issues

1. Fix Airtel Thanks Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Airtel Thanks: Restarting the app will resolve most errors.
  2. Update the Airtel Thanks App. Here is how:
    1. On Android goto PlayStore » Search for "Airtel Thanks" » Open Airtel Thanks – Recharge & UPI » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Airtel Thanks » click "UPDATE".
  3. Clear Airtel Thanks – Recharge & UPI app cache: Clearing cached data will force your app to retrieve the latest data directly from Airtel Thanks servers.
    1. On Android, goto Settings » Apps » Select "Airtel Thanks – Recharge & UPI" » click Storage » click "Clear Cache".
  4. Check Airtel Thanks app permissions. If any of these permissions required to use your device's features are disenabled, Airtel Thanks might not work.
  5. Uninstall and reinstall Airtel Thanks. If nothing else has worked, completely uninstall Airtel Thanks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Airtel Thanks not working

2. Fix Airtel Thanks Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Airtel Thanks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Airtel Thanks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Airtel Thanks may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Remove gmail id Airtel Thanks Apps

    — by Ribok Das 1 month ago

  • Remove gmail id Airtel Thanks app

    — by Ribok Das 1 month ago

  • Delete My Airtel Thanks-Recharge & UPI App Account

    — by Ribok Das 1 month ago

  • Delete Airtel Account

    — by Ribok Das 1 month ago

  • Delete My Airtel Thanks App

    — by Ribok Das 1 month ago

  • Delete Airtel Thanks App

    — by Ribok Das 1 month ago

  • 7864069828mpn2355

    — by Ejabul shaikh 1 year ago

  • Account delete me

    — by BASAPPA Govindappa Hosamani 1 year ago

  • I want to delete transaction history

    — by Amrita 1 year ago

  • Airtel thanks app account permanently delete sir

    — by Venkata koteswara rao 1 year ago

  • My airtel thanks app account permanently delete sir

    — by Venkata koteswara rao 1 year ago

  • Please delete my airtel thank account

    — by Arpit kushwaha 1 year ago

  • Airtel aap delete

    — by Sandeep Singh 1 year ago

  • Airtel transaction history delete

    — by mariyam jaiza 2 years ago

  • My Airtel account delete

    — by Dileep 2 years ago