contact MyJio: For Everything Jio

Contact MyJio: For Everything Jio

App by Reliance Corporate IT Park Limited




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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



MyJio: For Everything Jio Features and Description

{Now manage your Jio accounts, services and much more with the new MyJio. MyJio App features- • Universal QR: i. Link accounts, save contacts and much more with the Smart QR scanner. • Search: i. Find and recharge your favourite plan in a single step ii. Search MyJio Features iii. Find Jio apps iv. Troubleshoot and get answers to your queries • Login: i. Simplified login: Enhanced customer experience to login with various product types • Quick Access: i. Jio mini apps: Now get more power on MyJio with mini apps ii. Notifications: Get personalised action items based on your account details iii. 3D touch: Access most used features from quick shortcuts • Account Details: i. Account Balance: View real-time account balance or amount due for payments. ii. Usage details: Check the details of your usage pattern for Calls, Data, SMS and Wi-Fi iii. Statement: Get a detailed account statement iv. Multiple accounts: Easily link and manage Jio accounts using your profile • Settings: i. Profile Settings: Customise your personal profile and Jio account ii. Do Not Disturb [DND] preferences: Enable DND to filter categories for which you wish to receive promotional messages iii. Manage Devices: Manage your JioFiber devices with ease! Allow who connects to your JioFiber Wi-Fi, manage Wi-Fi names and passwords. iv. International Roaming: Manage your International Roaming settings • JioPay: i. Payments instruments and Wallets: Choose from a list of recharge plans and avail exciting offers. Link and pay with JioMoney, Paytm and PhonePe wallets and saved UPI IDs ii. JioAutoPay: Set up auto pay for hassle free payments iii. Saved Cards: Save card details for faster payment • JioCare: i. FAQ’s and How-to Videos: Find answers to your queries with comprehensive FAQs and How-to Videos. ii. Helpful tips: Go through helpful tips or connect with our Jio Care experts iii. Troubleshoot: Troubleshoot device issues or raise a service request iv. Locate us: Now find stores, service centers and Jio hotspots easily! • JioSaavn: i. Enjoy music for every mood! Feeling happy, blue or in love, we've got you covered! ii. Explore a music library of more than 45 million songs. From Bollywood to International songs, there is music for everyone. • JioCinema i. Home: Get a sneak-peek of the latest trailers and enjoy an ultimate dose of entertainment ii. Movies: Browse through popular movies and blockbusters iii. Originals: Watch latest originals web series iv. TV: Binge watch Popular TV shows and much more • JioEngage: i. Are you feeling bored on your way back home? Let’s spend some time playing exclusive games and win amazing prizes. From Cricket to TV shows, there is a game for everyone. • JioCloud: i. Home: Show storage usage for your files, photos, videos and contacts ii. Settings: Manage back-up data and network settings • Non-Jio Users: i. Jio Apps - Explore Jio apps easily from one place ii. Home Delivery: Get your Jio SIM delivered at your doorstep iii. Track order: Know the status of your Jio SIM delivery and activation iv. Quick Recharge/Payment – Recharge or pay bills for any Jio number • Your Digital Assistant: i. JioInteract: Talk to celebrities on JioInteract, the world’s first AI based engagement platform. ii. HelloJio: Use “Hello Jio”, the voice assistant feature within the app to answer your queries. iii. Jio Saarthi: Get step-by-step guidance while you recharge and make payments.

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