Published by Abu Dhabi Police HQ on Oct 17, 2024

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Why should I report an Issue with Abu Dhabi Police?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Abu Dhabi Police HQ to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Abu Dhabi Police Customer Insights

1. Adding to that the simplified navigation of the menu and services, this turns into a super impressive app.Pathetic app..so many bugs don't know where to start 1) Pin doesn't match when I open the app.. then I have to logout and login again each time to open the application 2) no fingerprint setup option is available 3) The function which asks to select the correct icons like no u turn/pedestrian/traffic signal etc doesn't have that particular icon sometimes 4) The services category has lots of options to select but none of them actually work, everytime 'it says error has occurred please try againthe app is very good, however it needs some bug fixing as below 1.

2. Same thing continues to happen.You can't do anything until you open a file service which can't be found, too many passwords, pins and pictures just to get access and in the end I can't pay a simple traffic fine without eid, registration, license, creating an account, pin, selecting a picture, much simpler to drive to a police station and pay.

3. This app will be missed.I can't renew my driving license, when i tap to select picture it shows select from gallery i also tap on it then it says give permission to access the photos, even i gave all permissions to this app.I try to register and it keeps putting me back in the Google store.

4. This feature must be reviewed and corrected.This app is for government service and it's not working with my phone as it should be, it's very laggy and between every step a pop up window show up and keep me waiting for about 3-6 minutes very annoying.

5. Once I put my details in it tied into my UAE government data and clearly showed me access to my data, such as license expiry dates and renewal information.

6. pls fix these bugs because it is very useful app and alot of efforts has been invested in it.The app is very user friendly, highly recommended to meet the requirements easy.

7. Sadly the app is being shut down and moved to the TAMM application, which on the one hand is great (only one place to find all of the services) but also terrible (far more complicated).

8. All of the above applies to the web site as well, so after trying on linux, windows, android with chrome, firefox, edge and now app i give upVery helpful and easy to use.

9. This app should smoothly work with every phone not only with iPhone or only with Android and also it should be tested very well with all phones.Expectations were shattered.

10. every time I open the app it is asking for login credentials.. 3.

11. after login I can not change the password and a message "somthing went wrong try again later" is always displayed.

Steps to Troubleshoot & Fix Abu Dhabi Police Issues

1. Fix Abu Dhabi Police Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Abu Dhabi Police: Restarting the app will resolve most errors.
  2. Update the Abu Dhabi Police App. Here is how:
    1. On Android goto PlayStore » Search for "Abu Dhabi Police" » Open Abu Dhabi Police » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Abu Dhabi Police » click "UPDATE".
  3. Clear Abu Dhabi Police app cache: Clearing cached data will force your app to retrieve the latest data directly from Abu Dhabi Police servers.
    1. On Android, goto Settings » Apps » Select "Abu Dhabi Police" » click Storage » click "Clear Cache".
  4. Check Abu Dhabi Police app permissions. If any of these permissions required to use your device's features are disenabled, Abu Dhabi Police might not work.
  5. Uninstall and reinstall Abu Dhabi Police. If nothing else has worked, completely uninstall Abu Dhabi Police then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Abu Dhabi Police not working


2. Fix Abu Dhabi Police Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Abu Dhabi Police be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Abu Dhabi Police not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Abu Dhabi Police may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I can’t login to Abu Dhabi police app

    — by Haseeb 2 years ago

  • Please delete my account abudhabi police

    — by Fareed Hussain 2 years ago