Contact BlackBerry UEM Client Customer Service

Why should I report an Issue with BlackBerry UEM Client?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BlackBerry Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Trademarks, including but not limited to BLACKBERRY, UEM, and EMBLEM Design are the trademarks or registered trademarks of BlackBerry Limited, its subsidiaries and/or affiliates, used under license, and the exclusive rights to such trademarks are expressly reserved.

2. The BlackBerry® UEM Client integrates Android™ devices with your organization’s enterprise mobility management (EMM) software: BlackBerry UEM, BES®12, or BES®10.

3. IMPORTANT NOTE: To activate the BlackBerry UEM Client, your organization must use BlackBerry UEM, BES12, or BES10 for EMM.

4. You will not be able to activate the BlackBerry UEM Client unless your organization creates an account for you from a compatible EMM solution from BlackBerry.

5. Please check with your organization’s mobility experts before downloading this app.

6. All other trademarks are the property of their respective owners.

1. Not what I'd expect in an "enterprise grade" application, especially one relied upon by major corporations.Does not work with my BB PRIV (Android 6.0.1). I accept the settings, the software goes back to securing communications, and unfortunately closes after communications are secured.

2. Work ui could be improved.Every time my email updates, this app makes my screen blink, regardless of what I'm doing on my phone, or which other app I'm in.

3. Now UEM client created a work profile.. kind of partitioned my phone storage to make it work i guess l.

4. This never happened with Blackberry Work prior to needing this extra, useless app to be installed.Doesn't work with Samsung M31.

5. It's maybe good if company paid for your device, but you must be really dumb to install something like that on your personalIt is requesting access to camera to take photos and videos without explanation every 15 minutes regardless of what app has the focus.

6. Could not set work profile password, and so couldn't use this app.

7. Everything is split from apps, apps draw and setting from personal vs work.

8. Very unprofessional software engineers created this app.Gives forbidden hardware errors and won't start...Finally on android 10.

9. In the screen where you set up the password - whichever password you enter (which satisfies all password requirements), it does not have any button to proceed further.

10. The issue has been reported for months and yet with new release "Unexpected Internal Error (901)" during Device Activation isn't fixed.

11. I don't enjoy using it, the software is riddled with poor UI choices, unpredictable functionality, and just an overall terrible UX.

1. Fix BlackBerry UEM Client Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BlackBerry UEM Client: Restarting the app will resolve most errors.
2. Update the BlackBerry UEM Client App. Here is how:
   1. On Android goto PlayStore » Search for "BlackBerry UEM Client" » Open BlackBerry UEM Client » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlackBerry UEM Client » click "UPDATE".
3. Clear BlackBerry UEM Client app cache: Clearing cached data will force your app to retrieve the latest data directly from BlackBerry UEM Client servers.
   1. On Android, goto Settings » Apps » Select "BlackBerry UEM Client" » click Storage » click "Clear Cache".
4. Check BlackBerry UEM Client app permissions. If any of these permissions required to use your device's features are disenabled, BlackBerry UEM Client might not work.
5. Uninstall and reinstall BlackBerry UEM Client. If nothing else has worked, completely uninstall BlackBerry UEM Client then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BlackBerry UEM Client not working

2. Fix BlackBerry UEM Client Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BlackBerry UEM Client be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BlackBerry UEM Client not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BlackBerry UEM Client may not be able to connect to the Internet when running in the background.