Contact BlackBerry Hub+ Contacts Customer Service

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1. Even worse, the email listed for blackberry support on this app page does NOT work!! Google should bar them from the app storeI called my office main line last night (using the dialpad), and the call got attached to the contact for my boss, who has a "work" entry for that number with an extension.

2. (Actually I was able to download Google's contacts app via the link at the bottom of my tags list in the gmail app, and it has full call details)Not a great app for contact management.

3. I bought a BlackBerry KEY2 in part for the software security, but it's looking like I'll need to download some sketchy "call details" type app to view the call details including time.

4. There are some things that need to be fixed in Contacts, first The Add (+) button should be placed at the bottom-right of the screen, not bottom-center of the screen, it covers the list of names.

5. I don't want to "hang out" here, I need quick access to all contacts irrespective where they are stored so the first task would be to fully sync all data.

6. Thanks.app does not sync new contacts created on the phone into outlook even when created in the correct way (saved in Hub+).

7. When I changed my boss' entry to remove the extension, the calls appear in the call history, but it only says "yesterday" (even though it was less than 12 hours ago).

8. The problem is that I am not able to share partial contact information (for example, if I only want to share the name and phone, but not the address).

9. The search is unbelievably unhelpful - even when I enter first and last name in their entirety, the correct contact is 15th on the returned list.

10. I hope the new team working on next iteration does better job.Not sure why, but contacts that i have had for years no longer autofill when I try to forward an email to them or send an email.

11. But because I didn't dial my boss' extension, it doesn't show up in the call history for that contact.

1. Fix BlackBerry Hub+ Contacts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BlackBerry Hub+ Contacts: Restarting the app will resolve most errors.
2. Update the BlackBerry Hub+ Contacts App. Here is how:
   1. On Android goto PlayStore » Search for "BlackBerry Hub+ Contacts" » Open BlackBerry Hub+ Contacts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlackBerry Hub+ Contacts » click "UPDATE".
3. Clear BlackBerry Hub+ Contacts app cache: Clearing cached data will force your app to retrieve the latest data directly from BlackBerry Hub+ Contacts servers.
   1. On Android, goto Settings » Apps » Select "BlackBerry Hub+ Contacts" » click Storage » click "Clear Cache".
4. Check BlackBerry Hub+ Contacts app permissions. If any of these permissions required to use your device's features are disenabled, BlackBerry Hub+ Contacts might not work.
5. Uninstall and reinstall BlackBerry Hub+ Contacts. If nothing else has worked, completely uninstall BlackBerry Hub+ Contacts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BlackBerry Hub+ Contacts not working

2. Fix BlackBerry Hub+ Contacts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BlackBerry Hub+ Contacts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BlackBerry Hub+ Contacts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BlackBerry Hub+ Contacts may not be able to connect to the Internet when running in the background.