Contact GitHub Customer Service

Why should I report an Issue with GitHub?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GitHub to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. There’s a lot you can do on GitHub that doesn’t require a complex development environment – like sharing feedback on a design discussion, or reviewing a few lines of code.

2. GitHub for Android lets you move work forward wherever you are.

3. Stay in touch with your team, triage issues, and even merge, right from the app.

4. We’re making these tasks easy for you to perform, no matter where you work, with a beautifully native experience.

1. Second of all, there needs to be an 'Open in Browser' option on every single page.Ever since they changed to using passkeys, which never seem to work, this entire website has gone from useful to just about useless.

2. Just another example of really smart people really screwing up a good thing by over thinking it.Whomever wrote this app's navigation actions has a total misunderstanding of how the back button on Android is supposed to work.

3. Others might have a fine experience but I did not, sorry devs! Coming from a fellow dev I hate writing bad reviews, but this one really frustrated me to no end :/.I am giving 1 star because the app deletes my work.

4. I think other than that it's a nice app, I can do code reviews on the go.The app is overall well laid out and easy to navigate, however, the code viewer needs some minor refactoring.

5. Once some of those gaps get filled in, I'll be happy to come back and add that fifth star.I feel bad, the PC version of this we use for work but the mobile version is genuinely one of the most frustrating app experiences I've had in years.

6. When navigating code in portrait mode, the lines wrap to the left side of the viewport if it exceeds the horizontal space.

7. For example, you can review and merge pull requests, but there doesn't seem to be an obvious way to approve a pull request.

8. If you have something like a pull request open, then the app is put into the background, then returned to foreground, the back button consistently exits the app entirely.

9. Where's the search within projects? Where's the search in a file? Where's the cross references? Where's the tabbing? This app appears to be more social media based than a tool for programmers.

10. Hard to find anything, no obvious way to change an issues category within a project, things aren't where you expect them to be or just flat out can't be changed.

11. Secondly, in portrait mode, the last digit in some 3 digit line numbers gets cut off.Pretty good for a first stab.

1. Fix GitHub Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GitHub: Restarting the app will resolve most errors.
2. Update the GitHub App. Here is how:
   1. On Android goto PlayStore » Search for "GitHub" » Open GitHub » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GitHub » click "UPDATE".
3. Clear GitHub app cache: Clearing cached data will force your app to retrieve the latest data directly from GitHub servers.
   1. On Android, goto Settings » Apps » Select "GitHub" » click Storage » click "Clear Cache".
4. Check GitHub app permissions. If any of these permissions required to use your device's features are disenabled, GitHub might not work.
5. Uninstall and reinstall GitHub. If nothing else has worked, completely uninstall GitHub then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GitHub not working

2. Fix GitHub Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GitHub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GitHub not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GitHub may not be able to connect to the Internet when running in the background.